Pre-Owned Sales Specialist

O'GARA Beverly Hills • Beverly Hills, CA

6d

About The Position

The Pre-Owned Sales Specialist sells pre-owned vehicles by identifying buyers’ needs and guiding them efficiently through the vehicles on the lot. The role requires professional knowledge of the vehicles offered and the ability to discuss and negotiate pricing, warranties, and incentives. The specialist supports customers through the sales, purchasing, and delivery processes and builds relationships to encourage repeat and referral business.

Requirements

• High school diploma or equivalent.
• Valid California driver’s license and ability to be insured.
• Valid California Car Salesperson license.
• Basic understanding of vehicle financing.
• Effective relationship-building skills.
• Post-sale relationship management skills.
• Effective written and verbal communication with customers, employees, and business partners.
• Attention to detail, excellent organizational skills, and superior time management skills.
• Ability to work with minimal supervision.
• Ability to adapt to the demands of business needs.

Nice To Haves

• Prior sales experience.
• Tekion experience.
• Knowledge of Dealersocket CRM.

Responsibilities

• Develop and maintain product knowledge of O’GARA vehicles, compare them with competitive models, and participate in educational and training opportunities.
• Qualify prospective buyers and demonstrate vehicles by identifying customer needs and interests, explaining vehicle features, capabilities, warranties, and services, and conducting test drives.
• Close vehicle sales by addressing customer objections, negotiating pricing, and helping customers complete the purchasing process.
• Coordinate vehicle delivery and complete required documentation, ensuring customers understand vehicle operating features and applicable warranties and accurately preparing and processing sales and delivery paperwork, including desk deals, in compliance with company requirements.
• Build customer relationships and generate repeat and referral business through follow-up, long-term relationship development, identifying trade-in opportunities, engaging community prospects, greeting walk-in customers, responding to inquiries, and recommending sales campaigns and promotions.
• Provide sales reports and information to the Pre-Owned Sales Manager as required.
• Support O’GARA’s reputation and business performance by taking ownership of responsibilities, responding positively to new requests, and identifying opportunities to add value to the organization.
• Perform other job-related duties as assigned by management.

Benefits

• 100% employer-paid health, dental, and vision coverage for the employee.
• Paid time off and sick time.
• Employee vehicle purchase plans.
• Discounts on products and services.
• Paid training and growth opportunities.
• 401(k) plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED