Pre-Litigation Case Manager Team Lead, North Carolina

TopDog Law • NC, NC

10d • Onsite

About The Position

The Case Manager Lead is responsible for the day-to-day supervision, coordination, and execution of the pre-litigation case management team within the pod. This role ensures cases are properly investigated, documented, and progressed toward demand preparation and settlement. The Case Manager Lead acts as the operational leader for the case manager team, ensuring case managers execute consistently, maintain organized files, and follow firm workflows and documentation standards. This role partners closely with the Pre-Litigation Attorney, who provides legal direction and strategy for cases.

Requirements

• Experience in pre-litigation case management.
• Supervisory or team lead experience.
• Ability to ensure consistent execution, organized files, and adherence to firm workflows and documentation standards.
• Strong understanding of case investigation, documentation, demand preparation, and settlement processes.

Responsibilities

• Day-to-day supervision, coordination, and execution of the pre-litigation case management team.
• Ensuring cases are properly investigated, documented, and progressed toward demand preparation and settlement.
• Acting as the operational leader for the case manager team.
• Ensuring case managers execute consistently, maintain organized files, and follow firm workflows and documentation standards.
• Partnering closely with the Pre-Litigation Attorney for legal direction and strategy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed