Pre-Install Copier Technician I

Canon U.S.A., Inc.•Monroe Township, NJ

14d•$17 - $21•Onsite

About The Position

Canon U.S.A., Inc. is seeking a Pre-Install Copier Technician I in Monroe, New Jersey. The technician performs basic pre-installation and setup of assigned machines according to Canon USA Pre-Install/Configuration Shop Standards, begins on-the-job training in configuration, and may complete basic used-equipment evaluations. The technician develops technical skills through Canon training and on-the-job training and assists in other Logistics areas as assigned. This is a full-time, onsite role requiring presence at assigned offices, worksites, or territory on scheduled workdays. The role operates under close supervision for several months to a year. The anticipated pay rate is $17.20–$21.15 per hour.

Requirements

High school diploma, GED, or equivalent experience; less than one year of related experience is listed as the baseline qualification.
Degree in Electronics, or equivalent training in the military, trade school, or industry, with at least one year of electrical/mechanical industry experience; alternatively, at least three months of hands-on pre-install experience as a temporary employee.
Good working knowledge of personal computers and general and office application software.
Basic understanding of networking.
Ability to access E-support using a computer and use other online tools.
Ability to update system software on Canon-connected devices.
Logical thinking and ability to learn and apply acquired knowledge.
Ability to gain working knowledge and aptitude with current Canon MFDs.
Good technical and non-technical communication skills and strong communication skills.
Willingness and ability to work successfully in a team environment, with a positive work attitude.
Must complete foundational training within the first year of employment, including online prerequisites and classroom training.
Must remain in the position and demonstrate consistent performance for at least one year before consideration for promotion.
Valid driver's license and acceptable driving record for travel to support other RDCs.
Ability to frequently lift up to 50 pounds and lift up to 75 pounds with assistance or a team lift.
Frequent kneeling and standing; potential repetitive use of manual screwdrivers; use of chemical cleaning solvent.
Must be legally authorized to work in the United States, reside in the United States at hire, and be able to work without visa sponsorship.

Responsibilities

Perform assigned pre-installs and configurations each day at or above the established benchmark for the model.
Maintain the appropriate monthly average labor time for “S” calls, depending on workload and availability.
Meet monthly accountability expectations based on the shop technician matrix.
Maintain a high level of work quality and consistently conform to published standards.
Maintain assigned technical information and Canon property.
Communicate with team members and internal departments about timely completion of pre-installs and preparation of used machines.
Assist with or cross-train in other Logistics functions as assigned.
Follow documented shop processes and procedures.
Maintain shop cleanliness and security.
Complete basic used-equipment evaluations when required.
Develop technical skills through Canon training and on-the-job training.
Begin on-the-job training in configuration of MFDs within segments 1–7.
Complete foundational training within the first year of employment.
Travel to support other RDCs as assigned.
Work overtime as required, which may include weekends.