Practice Support Assistant

Orrick Herrington & Sutcliffe LLP•Washington, DC
•Onsite

About The Position

The Practice Support Assistant (Practice Analyst) is an entry-level role at Orrick supporting practice groups and business departments through operational insights, data analysis, and administrative support. The position is designed for graduates interested in business operations, professional services, technology, strategy, or process improvement, and is based in Orrick’s New York or Washington, DC office. The role provides hands-on exposure to technology, process improvement, client management tools, and the administrative processes that support a global professional services organization. Practice Analysts support legal teams and business departments, contribute to efficient workflows, and help advance operational excellence and innovation.

Requirements

  • Strong interest in business operations, professional services, or the legal industry.
  • Ability to work with data, systems, and technology.
  • Proficiency in the MS Office Suite.
  • Strong time management and multitasking abilities, including managing competing deadlines and prioritizing flexibly.
  • Attention to detail and commitment to accuracy in document management and data handling.
  • Client-focused approach and eagerness to deliver excellent service, maintain relationships, and support client needs.
  • Proactive problem-solving ability, including identifying and resolving issues and optimizing processes and workflows.
  • Excellent verbal and written communication skills, with ability to convey information clearly and concisely.

Nice To Haves

  • Familiarity with Excel, databases, PowerBI, or programming and automation tools; these are a plus but not required.

Responsibilities

  • Support legal teams with client and internal tasks, using CRM tools and legal experience databases to manage client-team data.
  • Handle new business conflicts reports, open new matters, and track internal knowledge and expertise.
  • Prepare shell legal documents and engagement letters, and contribute to process maps and digital workflows.
  • Provide administrative support, including coordinating meetings, managing calendars, arranging travel, and assisting with expense reports.
  • Organize cross-time-zone meetings and support attorneys and executives with precision and professionalism.
  • Prepare client invoices, vendor bills, and internal financial reports.
  • Use Excel, PowerBI, and low-code automation platforms to develop workflows and dashboards that provide insights into client matters and operational efficiency.
  • Identify opportunities to improve workflows and technology use, and contribute ideas to strengthen operational excellence and innovation.

Benefits

  • Elective medical, dental, vision, and life insurance benefits.
  • Mental well-being programs.
  • Child, family, elder, and pet care benefits.
  • Short- and long-term disability benefits.
  • Parental leave benefits.
  • Health savings account contributions, where applicable to the medical plan.
  • Flexible spending accounts.
  • 401(k) program.
  • Paid time off.
  • Paid holidays.
  • Potential annual discretionary merit bonus, determined by firm and individual performance.
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