Practice Network EPIC Trainer - Clinical

UNC Health • Hendersonville, NC

12d • Onsite

About The Position

The Epic Training Specialist applies a strong understanding of Epic software applications as implemented within Pardee's Physician Network. The specialist provides optimization coaching and support to nonclinical team members as needed, including after new employee orientation and during go-live events. The role collaborates with principal trainers to support network-wide Epic optimization, responds to users' needs, and works with other training staff to identify and develop appropriate teaching and learning solutions.

Requirements

• High school diploma or equivalent.
• Experience working in a clinical capacity, such as a Certified Medical Assistant.
• One to two years of experience utilizing the Epic EMR system.

Nice To Haves

• Epic Super User experience.
• Participation in one Epic go-live event.

Responsibilities

• Identify areas or team members in the physician practice network that may need additional Epic support or training, including during go-live events, after new employee orientation, or where individual Epic skills may be lacking.
• Provide additional support in identified areas of opportunity to ensure Physician Network-wide Epic optimization.
• Work with principal trainers to prepare approved materials and training methods while meeting project timelines.
• Recommend adjustments and updates to learning materials.
• Respond to users' needs and collaborate with other training staff to develop appropriate teaching and learning solutions.
• Maintain training records and status reports.
• Provide project updates to the supervisor, including areas in need of optimization.
• Work with key stakeholders and the Central Billing Office on new initiatives and redesigning current initiatives to ensure Epic training supports optimization and related organizational goals.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED