Clinical Practice Transformation Specialist- Epic

Hartford Healthcare • Farmington, CT

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About The Position

Hartford HealthCare Medical Group is seeking a Clinical Practice Transformation Specialist to support Epic health record go-lives, ongoing optimization, and continuous improvement of ambulatory workflows. Under the direction of the Manager Clinical Transformation, the specialist supports the design, training, and implementation of Epic systems. The role travels to primary care and specialty practice offices to observe and analyze workflows, system functionality, standard practice protocols, and daily processes.

The position supports process improvement by reducing practice variation and improving patient access, patient-record linkage and maintenance, patient engagement, registration, scheduling, dashboard reporting, and fiscal management. It promotes standardization, cost efficiency, and improved patient and practice outcomes. Successful completion of Epic training is required.

Requirements

• Bachelor’s degree, or equivalent knowledge and skills obtained through a combination of education, training, and work experience in a healthcare environment.
• Successful completion of Epic training.
• At least five years of relevant experience in a challenging healthcare environment.
• Knowledge of healthcare systems and clinical practice protocols for patient care, disease management, diagnostic tests, and medical procedures.
• Knowledge of the healthcare industry’s evolving state, including the Accountable Care Act, Meaningful Use, and the impact of value-based care provider relations on quality and revenue flow.

Nice To Haves

• Experience using clinical information systems in an acute or ambulatory care setting.
• Knowledge of primary care or specialty care practice management processes and systems.
• Experience launching electronic health records and Epic reporting across a healthcare system.
• Experience in a primary care or specialty care clinical setting and knowledge of the operation of its management processes and systems.
• Nursing experience.

Responsibilities

• Support the design, training, and implementation of Epic health record go-lives.
• Support ongoing Epic optimization and continuous improvement of ambulatory workflows.
• Travel to primary care and specialty practice offices to observe and analyze workflows, system functionality, standard practice protocols, and daily processes.
• Support process improvements related to practice variation, patient access, patient-record linkage and maintenance, patient engagement, registration, scheduling, dashboard reporting, and practice fiscal management.
• Promote standardization, cost efficiency, and improved patient and practice outcomes.

Benefits

• Tuition reimbursement up to $5,250 after six months of employment.
• Up to 40% tuition discounts with partnering institutions for colleagues and dependents.
• Medical, dental, and vision coverage options.
• Generous paid time off.
• Employee assistance and wellness programs, including a focus on mental health.
• Discounts on services, products, and optional coverages, including movie tickets, pet insurance, and travel.
• Competitive benefits program designed to support work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level