Epic Clinical Documentation Analyst

Prominence Advisors

3d • Remote

About The Position

Prominence is seeking an experienced Epic Clinical Documentation Analyst to serve as the primary support contact and application expert for Clinical Documentation at an academic health system. This remote consulting role configures, builds, installs, and supports the application through project work, go-live, and ongoing operations. Periodic onsite work may be required as determined by the customer.

As part of the Epic Consulting team, the analyst works closely with customers to implement and optimize Epic workflows, mentor and develop customer teams, escalate issues, and guide projects toward successful outcomes. The role works under the direction of the customer's team lead and manager and coordinates with other clinical application teams, including on interoperability with third-party systems and devices. Support may include 24/7 periods during training, go-live, stabilization, and ongoing operations.

Requirements

• Active EpicCare Inpatient Clinical Documentation certification.
• Hands-on experience building and supporting Epic Clinical Documentation.
• Experience supporting end-user training, go-live, and stabilization.
• Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific.
• Ability to work onsite on a rotational basis and attend occasional onsite events, as determined by the customer.
• Demonstrated ability to deliver successful projects remotely.
• Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

• Skilled communication and ability to make decisions independently and collaboratively with people at all project levels.
• Strong attention to detail.
• Sound judgment, a bias to action, and a track record of practical solutions to difficult problems.
• Enjoyment of helping users learn and adopt new workflows.

Responsibilities

• Serve as the primary support contact and subject matter expert for Epic Clinical Documentation, working under the direction of the customer's team lead and manager.
• Configure, build, and install the application, and coordinate application-area issues that arise during the project.
• Analyze clinical workflows and understand the policies, procedures, and operational constraints supported by the application.
• Investigate and document operational specifications and application functionality in precise detail.
• Analyze new Epic releases to determine workflow changes, and build and populate tables during system configuration.
• Conduct system testing and conversion data validation.
• Develop and document internal procedures and establish application change-control processes.
• Develop training aids and train end users on workflows and use of the application.
• Troubleshoot end-user problems and questions during training, go-live, stabilization, and ongoing support, including 24/7 support periods.
• Coordinate with other clinical application teams, including on interoperability with third-party systems and devices.
• Mentor and help grow customer teams, escalate issues, and guide projects to successful outcomes.
• Perform additional duties as required to successfully deliver a project.

Benefits

• Competitive salaried and hybrid compensation plans.
• Health care plan, including medical, HSAs, dental, and vision.
• 401(k) retirement plan.
• Life insurance, including basic, voluntary, and AD&D coverage.
• Dependent and health savings accounts.
• Short-term and long-term disability.
• Paid time off for vacation, sick leave, and public holidays.
• Training and development fund.
• Work from home.
• Charitable giving to causes employees believe in.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed