EPIC Analyst Clinical - Ambulatory Team

Children's of Alabama • Birmingham, AL

3d • Hybrid

About The Position

The Epic Clinical Analyst is an intermediate-level functional expert responsible for workflow configurations, support, and ongoing build efforts, including upgrades and modifications, for EPIC and other applications used by the healthcare system. The position is responsible for specific aspects of assigned projects, researches system problems, refers problems to vendors as needed, assists with training users on assigned software, and works with various departments to ensure satisfaction with their systems. The analyst provides outstanding customer service and contributes to the organization's mission of using information technology to improve patient care and ensure revenue integrity. The role follows a hybrid model requiring 1–2 days on site per week.

Requirements

• Bachelor’s degree in a clinical area, computer science, Information Systems, Business Administration, or Healthcare Administration, or equivalent work experience.
• Epic certification within 6 months of hire, if applicable.

Responsibilities

• Configure and support workflows for EPIC and other healthcare-system applications.
• Perform ongoing build efforts, including upgrades and modifications.
• Handle specific aspects of assigned projects.
• Research system problems and refer issues to vendors as required.
• Assist in training users on assigned software.
• Work with various departments to ensure satisfaction with their systems.
• Provide outstanding customer service and support the use of information technology to improve patient care and ensure revenue integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level