Epic Ambulatory Analyst

Prominence Advisors

1d•Hybrid

About The Position

Prominence is seeking an experienced Epic Ambulatory Analyst to design, build, test, implement, and support EpicCare Ambulatory for an academic health system. The analyst partners with clinicians and operational leaders to adapt ambulatory and specialty workflows, resolve end-user issues, and maintain the EHR across hospitals, clinics, and Community Connect partners. As part of Prominence’s Epic Consulting team, the analyst works with customers to implement and optimize Epic workflows, help mentor and develop customer teams, escalate issues, and guide projects toward successful outcomes. The role also provides technical guidance to senior staff and managers and may include participation in corporate functions, events, and meetings.

Requirements

Active EpicCare Ambulatory certification.
At least 5 years of experience in Epic Ambulatory build and implementation.
Strong knowledge of ambulatory clinical workflows and documentation needs.
Strong problem-resolution skills, including the ability to diagnose issues quickly and implement effective solutions.
Strong written and verbal communication skills, including the ability to explain technical information clearly to clinical users at all levels.
Detail-oriented, with the ability to manage time, prioritize tasks, and meet deadlines.
Ability to work Monday through Friday, 8:00 AM to 5:00 PM Pacific.
Demonstrated ability to deliver successful projects remotely.
Must be legally authorized to work in the United States without sponsorship.

Nice To Haves

Certification in Rehab, Kaleidoscope, or Bones.

Responsibilities

Design, build, test, and implement EpicCare Ambulatory functionality to meet clinical and operational needs.
Partner with clinicians to analyze clinical processes, documentation needs, workflows, and practice standards, and adapt the system to support them.
Work with clinicians to create or adapt written protocols.
Prepare detailed specifications covering clinical processes, information flow, and risk and impact analysis.
Provide end-user support by tracking issues, troubleshooting problems, and following up through resolution.
Collaborate with other Epic application teams, clinical and business operations, and Epic to enhance and maintain the EHR.
Design and execute tests, analyze system performance data, and produce reports and analyses.
Serve as a technical resource for senior staff and managers on functionality, efficiency, cost-effectiveness, policy, and performance.
Create build documentation and knowledge transfer materials, and share system knowledge with customer analysts and operational staff.
Help mentor and grow customer teams, escalate issues, and guide projects to successful outcomes.
Perform additional duties as required to successfully deliver a project.
May participate in corporate functions, events, and meetings.