Epic Ambulatory Implementation Analyst
About The Position
Prominence is seeking an experienced Epic Ambulatory Analyst to backfill an open analyst position on a multi-year Epic implementation at an academic health system. The project runs through mid-2028, and the role is described as having an immediate start. The analyst will build, test, and support ambulatory clinical workflows through go-live and stabilization. As a member of Prominence’s Epic Consulting team, the analyst will work closely with customers to implement and optimize Epic workflows. The role also includes mentoring and supporting customer teams, escalating issues, and helping guide projects to successful outcomes. The work includes designing and building EpicCare Ambulatory functionality, validating future-state workflows with clinical and operational stakeholders, coordinating across integrated application teams, and supporting testing, data conversion validation, training, go-live, and stabilization. The analyst will manage issues through resolution and prepare documentation and knowledge-transfer materials for customer teams.
Requirements
- Active EpicCare Ambulatory certification.
- Hands-on experience with Ambulatory build on an Epic implementation, including testing and go-live support.
- Strong knowledge of ambulatory clinical workflows and documentation needs.
- Ability to ramp up quickly on an in-progress project.
- Strong communication skills and experience working directly with clinicians and operational stakeholders.
- Demonstrated ability to deliver successful projects remotely.
- Must be legally authorized to work in the United States without sponsorship.
Responsibilities
- Design, build, and test EpicCare Ambulatory functionality, including clinical documentation tools, navigators, preference lists, and In Basket workflows.
- Partner with clinicians and clinic operations leaders in workflow validation sessions to confirm future-state ambulatory workflows.
- Coordinate cross-application workflows with Cadence, Orders, Clinical Documentation, and other integrated application teams.
- Execute application and integrated testing and resolve issues identified through testing.
- Support clinical data conversion validation and go-live readiness activities.
- Support end-user training, go-live, and stabilization.
- Manage issues from intake through resolution and escalate risks to project leadership as needed.
- Create build documentation and knowledge-transfer materials for handoff to customer teams.
- Help mentor and grow customer teams, escalate issues, and guide projects toward successful outcomes.
- Perform additional duties as required to successfully deliver a project.
- May participate in corporate functions, events, and meetings.
Benefits
- Competitive salaried and hybrid compensation plans.
- Medical, HSA, dental, and vision coverage.
- 401(k) retirement plan.
- Basic and voluntary life insurance and AD&D.
- Dependent and health savings accounts.
- Short-term and long-term disability coverage.
- Paid time off, including vacation, sick time, and public holidays.
- Training and development fund.
- Work from home.
- Charitable giving to causes employees believe in.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
