Epic PB Implementation Analyst
Prominence Advisors
•Hybrid
About The Position
Prominence is seeking an experienced Epic Resolute Professional Billing (PB) Analyst to support a health system through go-live stabilization. The analyst will resolve post-live PB issues, stabilize charge and claim workflows, and help the customer’s team reach steady-state operations. The role includes Epic consulting and advisory services, coordination with customer stakeholders and integrated application teams, and preparation of documentation and knowledge-transfer materials for ongoing support.
Requirements
- Active Epic Resolute Professional Billing certification.
- Hands-on experience supporting Resolute PB through go-live and stabilization.
- Working knowledge of PB charge review, claim edits, work queues, and denial analysis.
- Ability to ramp up quickly and prioritize high-impact issues in a fast-moving environment.
- Strong communication skills and experience working directly with billing operations stakeholders.
- Demonstrated ability to deliver successful projects remotely.
- Must be legally authorized to work in the United States without sponsorship.
Responsibilities
- Triage, troubleshoot, and resolve PB issues reported during go-live and stabilization, prioritizing them by financial and operational impact.
- Monitor charge review, claim edit, and other PB work queues to identify and fix build issues driving backlogs.
- Investigate claim rejections and denials and correct the underlying build or workflow issues.
- Partner with billing office, coding, and clinic operations staff to resolve workflow issues and reinforce correct system use.
- Coordinate with Ambulatory, Cadence, Prelude, and other integrated application teams on cross-application issues.
- Build and test fixes in accordance with the customer’s change control process.
- Track stabilization metrics, including charge lag, work queue volumes, and claim acceptance rates, and report progress and risks to project leadership.
- Create build documentation and knowledge-transfer materials to hand off ongoing support to customer analysts.
- Perform additional duties as required to successfully deliver a project.
- Participate in corporate functions, events, and meetings if invited.
Benefits
- Competitive salaried and hybrid compensation plans.
- Health care plan, including medical, HSAs, dental, and vision.
- 401(k) retirement plan.
- Basic and voluntary life insurance and AD&D.
- Dependent and health savings accounts.
- Short-term and long-term disability.
- Paid time off, including vacation, sick time, and public holidays.
- Training and development fund.
- Work from home.
- Charitable giving to causes employees believe in.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
