Epic Resolute HB/PB Analyst

Mercy Medical Center • Baltimore, MD

7d • Remote

About The Position

The Epic Systems Analyst II is a remote position that formulates and defines systems scope and objectives based on user needs. The analyst applies an understanding of industry requirements and clinical, business, and infrastructure systems, including systems that process confidential patient and quality-improvement information protected by federal or state law. The role devises or modifies systems to solve complex problems while considering equipment capacity and capabilities, limitations, cost-effectiveness, and desired results.

The analyst evaluates clinical, business, and user needs; regulatory and documentation requirements; and translates those requirements into system specifications for technical staff. The role leads information technology deployment and optimization efforts aligned with the organization’s clinical, infrastructure, and business performance-improvement objectives. The analyst provides clinical, technical, and/or business subject-matter expertise to turn data into actionable knowledge in daily practice. Certification in Epic Resolute PB and/or Epic Resolute HB is required.

Requirements

• Bachelor of Science or Bachelor of Arts degree in a related field.
• Current experience and certification in Epic Resolute PB and/or Epic Resolute HB.
• Minimum of 2 years working with clinical and/or financial applications within a healthcare or physician-practice environment preferred, or 3–5 years of relevant clinical, business, or technical experience.
• Demonstrated progressive experience with information systems; healthcare-environment experience preferred.
• Strong analytical and organizational skills, particularly in planning, communications, process redesign, and problem-solving.
• Proven ability to work with nursing, clinical providers, and technical and/or business professionals.
• Ability to work effectively with a diverse group of users with varying levels of computer expertise.
• Ability to implement and adhere to information-technology system-integrity and build standards.

Nice To Haves

• At least 2 years of experience working with clinical and/or financial applications within a healthcare or physician-practice environment.
• Information systems experience in a healthcare environment.

Responsibilities

• Formulate and define systems scope and objectives based on user needs.
• Devise or modify systems to solve complex problems, considering equipment capacity, capabilities, limitations, cost-effectiveness, and desired outcomes.
• Analyze clinical, business, and user needs, regulatory requirements, and documentation requirements, and translate them into system requirement specifications for technical staff.
• Lead information technology deployment and optimization efforts aligned with clinical, infrastructure, and business performance-improvement objectives.
• Provide clinical, technical, and/or business subject-matter expertise to translate data into information and actionable knowledge for daily practice.

Benefits

• Competitive health, prescription, vision, and dental benefits, plus a wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid Time Off (PTO) and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and other employee wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Mercy's Rewards & Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level