Claims Application Systems Analyst II

Valleywise Health System•Phoenix, AZ

1d•Remote

About The Position

Under the direction of the IT Application Manager, this position is responsible for the continuing deployment and development of vendor-proprietary hospital application software used to run business, clinical, or financial systems within an extensive integrated hospital system. The analyst independently evaluates existing and proposed vendor-supplied software functionality to determine whether it conforms to current clinical health system workflows. The role uses specialized proprietary software tool sets, partners with project teams to achieve goals and outcomes, provides measurable customer service, and performs work in accordance with Valleywise Health’s missions and values. The analyst frequently works with members of the Project Management Office to lead IT deployment and optimization efforts based on organizational performance improvement objectives. This is a remote position.

Requirements

Bachelor’s degree in Business, Nursing, Information Systems, or a related field, or an equivalent combination of training and progressively responsible experience resulting in the required specialized knowledge and abilities.
Three years of healthcare, consulting, or IT-related experience demonstrating understanding of standard tools, workflow processes, procedures, and concepts used to deploy and develop application software for healthcare business, clinical, or financial systems.
Ability to exercise individual judgment and initiative in application/system design facilitation and resolution, workflow analysis, and translating outcomes into software functionality.
Ability to perform cost/benefit analyses, research options, and recommend an appropriate course of action.
Ability to execute basic change implementation plans.
Ability to handle multiple priorities and deadlines using independent judgment.
Good verbal and written interpersonal and communication skills, including the ability to inform, advise, and instruct.
Ability to develop innovative initiatives for effective resolution.
Ability to prepare and conduct effective presentations, assess priorities, self-manage time through deliverables, and coordinate activities with diverse groups and individuals.
Ability to read, write, and speak effectively in English.

Nice To Haves

Current Epic certification in one or more of the following: Resolute HB Admin; Resolute HB Claims and Electronic Remittance Admin; Resolute PB Admin; or Resolute PB Claims and Electronic Remittance Admin, or related experience.
Master’s degree; may substitute for required experience.
Certification(s) related to business, clinical, or financial applications/systems.
Professional clinical licensure (e.g., RN, Radiology, Laboratory, Pharmacy) if supporting clinical application systems.

Responsibilities

Continue deployment and development of vendor-proprietary hospital application software.
Independently analyze existing and proposed vendor-supplied software functionality for conformity with current clinical health system workflow processes.
Use specialized proprietary software tool sets to enable software functionality.
Partner with project teams to achieve team goals and outcomes.
Provide measurable customer service and perform duties in accordance with Valleywise Health’s missions and values.
Frequently work with the Project Management Office to lead IT deployment and optimization efforts based on organizational performance improvement objectives.
Facilitate and resolve application or system design matters, perform workflow analysis, and translate outcomes into definable software functionality.
Perform cost/benefit analyses, research options, and recommend courses of action.
Execute basic change implementation plans.
Prepare and conduct effective presentations, manage deliverables and priorities, and coordinate activities with diverse groups and individuals.