Epic Non-Clinical Analyst IV

Nicklaus Children's Hospital • Fort Lauderdale, FL

13d

About The Position

Supports business solutions within Epic Non-Clinical applications, including Scheduling, Registration, Charges, and Health Information Management. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.

The role works on patient access configuration and builds, maintains industry and client standards, ensures build quality and timeline adherence, and resolves defects. It translates user requirements into functional and technical specifications, mentors team members, leads small-to-medium software upgrades and workflow enhancements, and provides assigned on-site support during go-lives and upgrades. The analyst performs detailed workflow and data analysis, takes ownership of projects or systems from inception to delivery, and contributes to governance, data definitions, data policies, data quality, processes, and technology frameworks.

Requirements

• Bachelor's degree in Computer Sciences, Information Systems, or a related major, or four years of IT experience in a technical role.
• Epic non-clinical certifications in two modules.
• 4–7 years of experience with implementations for large organizations.
• 4–7 years of experience with change management processes for successful IT projects.
• Five years of direct experience in healthcare information systems development, implementation, and support of clinical application systems.
• Direct healthcare-domain knowledge, such as patient registration, scheduling, claims, or charge review.
• Ability to lead multiple projects from inception to delivery.
• Ability to translate end-user requirements into IT requirements and enhance requirements using industry or domain knowledge.

Nice To Haves

• Experience in a complex setting such as a pediatric, tertiary, or quaternary health system.

Responsibilities

• Maintain patient-access configuration and builds in accordance with industry and client standards, ensuring quality and timeline adherence; debug and resolve issues or defects.
• Translate user requirements into functional and technical design specifications and review them with clients for accuracy.
• Serve as a mentor and subject matter expert to local and client-based team members.
• Lead small-to-medium complexity Epic software upgrades or workflow enhancements through design, build, and testing.
• Provide assigned on-site support during go-lives and system upgrades.
• Analyze workflows, data collection, report details, and other technical issues associated with Epic software.
• Take ownership of projects or systems and lead multiple projects from inception to delivery.
• Support governance, data definitions, data policies, and data quality.
• Establish processes and influence technology frameworks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior