Practice Transformation Specialist, New England

Aledade PBC•Pittsfield, MA

9d•Remote

About The Position

The Practice Transformation Specialist (PTS) supports Aledade’s New England partner practices and serves as a direct interface between headquarters and providers. The role helps practices improve patient care and reduce costs through population health and value-based care initiatives. Candidates must reside in New England. The position is primarily remote, with in-person check-ins typically about once per month per practice; schedules vary based on practice needs, and travel is expected primarily within Vermont and Massachusetts. The PTS implements Aledade products and ACO initiatives under the direction of Market Leadership. The role supports wellness visits, transitions of care, active management, and progress toward goals in mutually developed Practice Transformation Plans. The specialist also trains office staff and providers on processes and technologies in coordination with Aledade’s Value Based Care Curriculum, continually assesses training needs, and builds lasting relationships with practices and healthcare system executives to support financial and quality performance. The PTS listens to practice concerns and relays information to managers and leads to identify opportunities for improvement. Aledade is a public benefit corporation focused on empowering independent primary care and helping practices, health centers, and clinics succeed in value-based care. The company describes its culture as collaborative, inclusive, and remote-first, with a mission centered on improving health care for patients, practices, and society.

Requirements

Must reside in New England.
Graduate of an accredited college or university, or 4–6 years of significant and relevant work experience in medical practice management in lieu of educational requirements; significant administrative experience in a clinic setting is particularly relevant.
Three years of experience with Electronic Health Records (EHR) for clinical or practice management processes.
Excellent oral and written communication skills, including public presentation skills.
Strong organizational, project management, and team-building skills.
Ability to travel in person to practices in New England for regular check-ins.

Nice To Haves

Familiarity with process mapping and workflow analysis tools.
Excellent computer skills and willingness to learn additional software applications.

Responsibilities

Implement products and execute ACO initiatives with direction from Market Leadership.
Implement and support wellness visits, transitions of care, and active management, and help practices meet goals in mutually developed Practice Transformation Plans.
Assist in training office staff, physicians, and providers on processes and technologies in coordination with Aledade’s Value Based Care Curriculum.
Continually assess practices’ and staff members’ training needs.
Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support financial and quality performance.
Listen to practice concerns and relay important information to managers and leads to identify opportunities for improvement.
Travel to practices in New England for regular in-person check-ins, typically once per month per practice, with schedules varying based on practice needs.

Benefits

Flexible work schedules and remote work availability for many roles.
Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
Robust time-off plan, including 21 days of PTO in the first year.
Two paid volunteer days.
11 paid holidays.
12 weeks of paid parental leave for all new parents.
Six weeks of paid sabbatical after six years of service.
Educational Assistant Program.
Clinical Employee Reimbursement Program.
401(k) with up to 4% match.
Stock options.
Bonuses and equity.