Diagnostic Specialist - New England

EVERSANA•Boston, MA
•$170,000 - $195,000•Remote

About The Position

The Diagnostic Specialist is a remote, field-based diagnostic leader covering Connecticut, Rhode Island, Massachusetts, New Hampshire, Maine, and Upstate New York. Candidates should live close to a large airport hub. The role educates appropriate healthcare providers on genetic testing initiatives and programs and develops deep diagnostic expertise aligned with the global diagnostic strategy for the assigned U.S. region. Extensive travel is required, including long-distance travel by car, plane, and train. The specialist must be comfortable using modern electronic hardware and AI tools, including Microsoft Copilot, ChatGPT, and Grok.

Requirements

  • Bachelor of Arts or Bachelor of Science degree required.
  • At least 7 years of pharmaceutical or biotechnology experience in commercial, clinical/medical, or diagnostics roles.
  • Demonstrated success working in high-performing, diverse teams.
  • Experience collaborating with key opinion leaders, laboratories, and internal and external stakeholders.
  • Diagnostic and scientific acumen.
  • Strategic thinking and operational capability.
  • Ability to succeed in matrixed environments.
  • Persistence, resilience, and achievement orientation.
  • Excellent communication and presentation skills.
  • Cross-functional capability and strong ethical standards.
  • Must be capable of extensive long-distance travel by car, plane, and train.
  • Must be comfortable working with modern electronic hardware and AI tools, including Microsoft Copilot, ChatGPT, and Grok.

Nice To Haves

  • A healthcare degree, such as an MS, RN, PA, PharmD, or PhD, is strongly preferred.
  • Prior experience in rare or ultra-rare diseases with a strong patient focus is preferred.
  • Knowledge of ophthalmology is strongly preferred.

Responsibilities

  • Educate healthcare providers on genetic testing to support awareness of sponsored testing programs.
  • Identify educational needs in the inherited retinal disease (IRD) healthcare community.
  • Educate providers about genetic laboratories that offer high-quality gene analysis, appropriate IRD panels, and accurate interpretation of results.
  • Compliantly collaborate with cross-functional teams within the client organization.
  • Contribute to the development and implementation of the U.S. diagnostic strategy.
  • Identify genetic testing key opinion leaders with educational needs and build their awareness of testing and programs.
  • Attend conferences to learn about diagnostic programs and testing.
  • Participate, where compliant, in advocacy, outreach, and engagement with local organizations.
  • Deliver high-quality education and provide insights to inform strategy.
  • Educate healthcare providers and internal partner laboratories to support seamless use of sponsored testing.
  • Explain resources available to healthcare providers for questions and follow-up from testing laboratories.
  • Provide expertise on IRD gene panels and best practices for test requisition forms.
  • Demonstrate commitment to diversity, equity, and inclusion through ongoing development, inclusive behavior, and proactive bias management.
  • Perform other duties as assigned.
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