Clinical Practice Transformation Specialist- Epic

Hartford HealthCare Medical Group • Farmington, CT

4d • Onsite

About The Position

The Clinical Practice Transformation Specialist supports the design, training, and implementation of Epic electronic health record go-lives, as well as ongoing optimization and continuous improvement of Epic ambulatory workflows. Under the direction of the Manager Clinical Transformation, the specialist travels to primary care and specialty practice offices to observe and analyze workflows, system functionality, standard practice protocols, and daily processes. The role supports process improvements that reduce practice variation and improve patient access, patient-record linkage and maintenance, patient engagement, registration, scheduling, dashboard reporting, and fiscal management. It promotes standardization, cost efficiency, and improved patient and practice outcomes. Successful completion of Epic Training is required. Local travel is required.

Requirements

• Bachelor’s degree, or equivalent knowledge and skills obtained through a combination of education, training, and work experience gained in a healthcare environment.
• Successful completion of Epic Training.
• At least five years of relevant experience in a challenging healthcare environment.
• Knowledge of healthcare systems and clinical practice protocols for patient care, disease management, diagnostic tests, and medical procedures.
• Local travel to practice offices is required.

Nice To Haves

• Experience using clinical information systems in an acute or ambulatory care setting.
• Knowledge of primary care or specialty care practice management processes and systems.
• Experience launching electronic health records and Epic reporting across a healthcare system.
• Knowledge of evolving healthcare industry matters, including the Affordable Care Act, Meaningful Use, and the impact of Value Based Care provider relations on quality and revenue flow.
• Experience in a primary care or specialty care clinical setting and knowledge of the operability of its management processes and systems.
• Nursing experience.

Responsibilities

• Support the design, training, and implementation of Epic health record go-lives.
• Support ongoing optimization and continuous improvement of Epic ambulatory workflows.
• Travel to primary care and specialty practice offices to observe and analyze workflows, system functionality, standard practice protocols, and daily processes.
• Support process improvements in practice variation, patient access, patient-record linkage and maintenance, patient engagement, registration, scheduling, dashboard reporting, and practice fiscal management.
• Promote standardization, cost efficiency, and improved patient and practice outcomes.

Benefits

• Tuition reimbursement up to $5,250 after six months of employment.
• Up to 40% tuition discounts with partnering institutions for colleagues and dependents.
• Medical, dental, and vision coverage options.
• Generous paid time off.
• Employee assistance and wellness programs, including a focus on mental health.
• Discounts on services, products, and optional coverages, including movie tickets, pet insurance, and travel.
• Career development and growth opportunities.

What This Job Offers

• Job Type: Full-time