Epic EHR Trainer

Titan Placement Group • San Jose, CA

2d

About The Position

The Epic EHR Trainer supports healthcare teams at two locations in San Jose, California, helping clinical and administrative employees use Epic EHR, Microsoft 365, and related technologies effectively. The role develops and delivers practical training that supports onboarding, system upgrades, workflow improvements, technology adoption, and quality outcomes.

The trainer owns Epic training curricula, workflow guides, and educational resources; serves as an Epic subject-matter expert and mentor; and collaborates with medical directors, clinical leadership, and Quality Improvement teams. Training is delivered in person, virtually, and for specific roles. The position also helps employees make effective use of Microsoft 365 tools, including Teams, Outlook, SharePoint, and OneDrive.

Requirements

• Associate's degree in IT, Health Information Systems, a related field, or equivalent education and experience.
• At least 2 years of Epic EHR experience developing workflows, documentation, and training programs.
• Strong understanding of Epic workflows and end-user support.
• Comfort training clinical and nonclinical audiences using adult-learning principles.
• Proficiency in Microsoft 365, HIPAA standards, and training documentation.
• Strong communication, organization, and collaboration skills.
• Fluent in English.

Nice To Haves

• OCHIN Epic experience preferred.
• Knowledge of HEDIS and healthcare quality measures.
• Spanish, Mandarin, or Vietnamese language skills.

Responsibilities

• Develop and deliver Epic EHR training for clinical and administrative teams, including onboarding and role-specific instruction.
• Create and maintain Epic training curricula, workflow guides, and educational resources.
• Provide end-user support and mentor teams as an Epic subject-matter expert.
• Deliver engaging in-person and virtual training using adult-learning principles.
• Support Epic upgrades and workflow improvements.
• Collaborate with medical directors, clinical leadership, and Quality Improvement teams.
• Help employees use Microsoft 365 tools, including Teams, Outlook, SharePoint, and OneDrive.
• Contribute to healthcare quality initiatives and improved patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree