Practice Manager | Urgent Care |Memorial Medical Group

Memorial Health•Plain City, OH

23d

About The Position

Memorial Medical Group is seeking a Practice Manager to lead the overall operations of three Urgent Care locations: Jerome/Plain City, Urbana, and Marysville. The role requires travel among these locations and regular, consistent rotation through each site to provide visible leadership and support efficient operations. The Practice Manager serves as an organizational liaison to the Urgent Care provider group to support collaborative patient care. The position oversees recruitment, retention, development, training, scheduling, and performance management of staff, including monitoring competencies and reviewing leave requests. It also oversees front-end billing workflows and EMR-related work queues, and promotes timely, effective communication across the organization to support the financial success of the Urgent Care sites. The manager may provide staffing coverage where needed and back-up or start-up assistance to other physician practices within Memorial Medical Group.

Requirements

High school diploma.
Three to five years of experience in a supervisory role.
Three to five years of experience in a healthcare environment.

Nice To Haves

Experience in an urgent care setting is preferred.
Knowledge of billing functions in an urgent care or medical office is preferred.

Responsibilities

Lead the overall operations of three Urgent Care locations.
Provide visible leadership by rotating through each location consistently and regularly, and oversee efficient operations at each site.
Act as an organizational liaison to the Urgent Care provider group to support collaborative patient care.
Promote recruitment and retention of qualified staff; develop, assign, and train staff.
Direct, monitor, and schedule staff; evaluate and monitor performance and ensure staff competencies are completed.
Review and make fair, consistent decisions regarding leave requests.
Oversee front-end Urgent Care billing workflows and manage EMR-related work queues to monitor errors and edits requiring intervention.
Communicate timely and effectively across the organization to support the financial success of the Urgent Care sites.
Provide staffing coverage in areas of need as necessary.
Provide back-up and start-up assistance to other physician practices within Memorial Medical Group.

Benefits

Office closed for six holidays with pay.
Free membership to the employee wellness center.
Competitive salary and benefits package.
401(k).
Medical, dental, vision, and life insurance.
Flexible Spending Account.
Tuition reimbursement.
Kidzlink discounted daycare.
Employee recognition.
Free parking.
Supportive work environment that values collaboration, innovation, and professional growth.
Opportunity to make a meaningful impact on patients and families in the community.
Community/family atmosphere.