Practice Manager- Dental

Medlink Georgia•Athens, GA

About The Position

MedLink Georgia is seeking a compassionate, detail-oriented Practice Manager to oversee day-to-day operations at its dental practice in Danielsville, Georgia. The role includes managing staff, facility maintenance, and clinical support functions, as well as monitoring the practice’s financial and operational performance. The Practice Manager coordinates clinical activities with providers and/or the Medical Director, addresses patient and administrative issues, and supports accurate documentation, billing, financial records, and reporting. The manager also oversees medical records and protected health information in coordination with the Compliance Department, coordinates facility and equipment services, and ensures that Patient-Centered Medical Home (PCMH) activities meet applicable standards and MedLink Georgia policies. The position participates in daily team huddles and monitors PCMH implementation.

Requirements

Bachelor’s degree in business/management or healthcare management, or an equivalent combination of education and work experience.
Two years of medical practice or public health clinic management experience.
One year of supervisory or management experience at the department level.

Nice To Haves

Dental experience preferred.

Responsibilities

Manage day-to-day operational activities of staff, facility maintenance, and clinical functions of medical support staff.
Provide leadership and supervision to Medical Secretaries, Medical Records staff, Medical Assistants, Licensed Practical Nurses, and Registered Nurses.
Oversee daily practice operations, monitor and evaluate financial and operational performance, and initiate corrective action when appropriate.
Coordinate clinical activities with site providers and/or the Medical Director.
Handle, report, and assist in resolving patient complaints, billing issues, and other practice-related administrative issues.
Monitor staff use of the practice management system for accuracy and identify issues and training needs.
Manage timely documentation of patient visits.
Coordinate with the Compliance Department and oversee medical records activities to ensure appropriate handling of protected health information.
Coordinate with outside organizations regarding patient services, including translation and transportation, and authorize invoice payments according to organizational protocols.
Ensure payment processing and recording of financial transactions comply with established policies and procedures.
Ensure timely submission of service billing codes and completion of daily production reconciliation reports.
Collect, compile, and submit accurate financial and statistical data.
Review and approve invoices and statements as appropriate.
Maintain and coordinate services for the facility, property, and equipment.
Ensure PCMH activities follow PCMH Standards and MedLink Georgia policies and procedures.
Participate in daily team huddles and ensure their successful implementation.
Monitor PCMH standards and expectations and report barriers to implementation to the MedLink Corporate PCMH designee.