Practice Manager- Dental

Medlink Georgia•Commerce, GA

About The Position

MedLink Georgia is seeking a compassionate and detail-oriented Practice Manager to oversee the day-to-day operations of a dental practice in Danielsville, Georgia. The role manages staff, facility maintenance, and clinical support functions, and provides leadership and supervision to medical secretaries, medical records staff, medical assistants, licensed practical nurses, and registered nurses. As a member of the Leadership Team, the Practice Manager monitors the practice’s financial and operational performance and initiates corrective action when needed. The role coordinates clinical activities with site providers and/or the Medical Director; handles patient complaints, billing issues, and other administrative matters; and monitors use of the practice management system and staff training needs. It also oversees timely patient-visit documentation and medical-records practices in coordination with the Compliance Department. The position manages financial processes, including payment processing, transaction records, billing codes, production reconciliation reports, and financial and statistical reporting. It reviews and approves invoices and statements as appropriate and coordinates facility, property, and equipment services. The Practice Manager also ensures that Patient-Centered Medical Home (PCMH) activities meet applicable standards and MedLink Georgia policies, participates in daily team huddles, and reports implementation barriers to the corporate PCMH designee.

Requirements

Bachelor’s degree in business/management or healthcare management, or an equivalent combination of education and work experience.
Two years of medical practice or public health clinic management experience.
One year of supervisory or department-level management experience.

Nice To Haves

Dental experience preferred.

Responsibilities

Oversee day-to-day staff operations, facility maintenance, and clinical functions of medical support staff.
Provide leadership and supervision to medical secretaries, medical records staff, medical assistants, licensed practical nurses, and registered nurses.
Monitor and evaluate practice financial and operational performance and initiate corrective action when appropriate.
Coordinate clinical activities with site providers and/or the Medical Director.
Handle, report, and assist in resolving patient complaints, billing issues, and other practice administrative issues.
Monitor staff use of the practice management system for accuracy and identify issues and training requirements.
Manage timely documentation of patient visits.
Work with the Compliance Department and oversee medical records activities to ensure appropriate handling of protected health information.
Interface with outside organizations regarding patient services, including translation and transportation, and authorize invoice payments according to organizational protocols.
Ensure payment processing and financial transaction records follow established policies and procedures.
Ensure timely completion and submission of service billing codes and daily production reconciliation reports.
Collect, compile, and submit accurate financial and statistical data.
Review and approve invoices and statements as appropriate.
Maintain and coordinate services for the facility, property, and equipment.
Ensure PCMH activities meet PCMH standards and MedLink Georgia policies and procedures.
Participate in daily team huddles and support their successful implementation.
Monitor PCMH standards and expectations and report barriers to successful implementation to the MedLink Corporate PCMH designee.