Practice Manager 1

Methodist Health System•Arlington, TX

About The Position

The Practice Manager supervises the daily operations of an assigned facility to support efficient operations and maintain quality patient care in collaboration with physicians. The role oversees practice revenue-cycle workflows, staff performance and development, budgets, patient experience, staffing, inventory, safety, and operational reporting. The manager also partners with providers and MMG leadership on performance goals, business strategies, recruitment, onboarding, and practice growth.

Requirements

  • Three years of experience in a position with supervisory responsibilities is preferred.
  • Strong interpersonal and communication skills to communicate effectively with physicians, medical professionals, office personnel, and patients.
  • Strong analytical and problem-solving skills.
  • Computer literacy and knowledge of relevant health care and administrative software.
  • Leadership, motivation, training, and goal-setting skills.
  • Excellent verbal and written communication skills.
  • Financial and accounting skills.
  • Knowledge of finance best practices and standards.
  • Strong organization and time-management skills.
  • Ability to travel to meetings and attend them.

Nice To Haves

  • Bachelor’s degree in health care administration, public health, health information management, or business administration is preferred.
  • Three years of experience in a position with supervisory responsibilities is preferred.

Responsibilities

  • Supervise and perform front-end revenue-cycle workflows and manage provider performance against MMG initiatives.
  • Round with practice staff daily and ensure MMG standards are followed for huddles, staff meetings, and one-on-one meetings, supporting employee engagement and development.
  • Ensure the practice meets MMG standards for performance meetings and operating reports.
  • Coordinate with MMG leadership on preparation and development of the annual operating budget and monitor performance against budget.
  • Manage the business affairs of the assigned practice.
  • Use data to make informed operational decisions and provide updates to MMG leadership.
  • Manage and report patient experience and access to the Supervisor.
  • Hire, train, monitor, and retain staff; continually monitor direct reports, provide training as needed, and conduct annual performance evaluations.
  • Manage work schedules and ensure appropriate staffing.
  • Oversee inventory of medications and medical equipment, including resupply and maintenance.
  • Manage practice security and occupational health and safety.
  • Interact with patients, assist in resolving complaints, and manage grievances according to MMG policy.
  • Partner with providers to achieve performance metrics and develop business strategies and patient services.
  • Support MMG in provider recruitment and onboarding and assist with short- and long-term practice growth strategies.
  • Model leadership behaviors that support the organization’s mission and goals.
  • Lead practice-based committees to engage staff in operational decisions.

Benefits

  • Medical, dental, and vision insurance
  • Matched retirement plan
  • Employee wellness program
  • Competitive salaries
  • Career growth opportunities
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