Practice Manager 1

Methodist Health System•Sachse, NE

About The Position

The Practice Manager supervises the facility’s daily operations to support smooth and efficient operations and works closely with physicians to maintain quality patient care. The role coordinates physician office operations, manages and develops staff, maintains personnel and operational records, oversees equipment and supplies, and supports compliance with office policies and applicable standards. The Practice Manager also monitors financial processes, including cash collections, billing and reimbursement activity, insurance verification, and payment arrangements.

Requirements

Associate's degree in health or business administration, or at least 5 years of experience in a similar position within a physician’s office, hospital, clinic, or other healthcare facility (listed as preferred).
Strong positive interpersonal skills.
High degree of initiative and sense of organization.
Ability to identify and resolve problems.

Nice To Haves

Affiliation with the American Association of Professional Coders.
Completion of Professional Association Healthcare Office Manager training.

Responsibilities

Coordinate physician office operations in conjunction with physicians and the practice management administrator; hire, supervise, and evaluate staff according to policy.
Orient and train new staff.
Maintain facility personnel records in cooperation with Human Resources.
Prepare work schedules, ensure adequate staff coverage, monitor time-off requests, and resolve workload distribution issues.
Total employee hours and submit them to Human Resources accurately and on time.
Facilitate timely communication to address operational issues.
Conduct periodic staff meetings to communicate policy changes, discuss concerns, and provide in-service training; record meeting results.
Identify areas of conflict, inform physicians and/or the Administrator, and suggest resolutions.
Implement and monitor compliance with office policies and procedures.
Maintain the office OSHA and/or CLIA environmental control plan and train employees on applicable standards.
Ensure equipment is maintained in accordance with appropriate regulations.
Assess outside service and equipment needs with staff and physicians and make recommendations to the Administrator.
Maintain adequate office and medical supply levels, maintain inventory procedures, and ensure orders are prepared as appropriate.
Review monthly supply expenditures against budget and report to the Administrator.
Work with the Administrator to implement financial policies and monitor cash collections for compliance; maintain strict cash control.
Review Explanation of Benefits (EOBs), comparing billed charges with reimbursement to monitor pricing and coding activity.
Ensure patient insurance benefits are verified against the coverage standards in organizational policy.
Establish payment arrangement procedures, in accordance with facility policy, when required by a patient’s financial circumstances.
Perform other duties as assigned.