Practice Manager 1

Methodist Health System•Sachse, TX

About The Position

The Practice Manager supervises the facility’s daily operations to support smooth and efficient operations and works closely with physicians to maintain quality patient care. The role coordinates office operations, staff management, communications, compliance, equipment and supply needs, and financial processes. It also supports insurance verification, payment arrangements, and review of billing and reimbursement activity.

Requirements

An associate’s degree in health or business administration, or at least five years of experience in a similar position within a physician’s office, hospital, clinic, or other healthcare facility is preferred.
Strong positive interpersonal skills.
A high degree of initiative and organizational ability, including the ability to identify and resolve problems.

Nice To Haves

Affiliation with the American Association of Professional Coders is preferred.
Completion of Professional Association Healthcare Office Manager training is preferred.

Responsibilities

Coordinate physician office operations with physicians and the practice management administrator; hire, supervise, and evaluate staff according to policy.
Orient and train new staff.
Maintain facility personnel records in cooperation with Human Resources.
Prepare work schedules, ensure adequate staff coverage, monitor time-off requests, and resolve workload distribution issues.
Total employee hours and submit them to Human Resources accurately and on time.
Facilitate timely communication about operational issues.
Hold periodic staff meetings to communicate policy changes, discuss concerns, and provide in-service training; record meeting results.
Identify workplace conflicts, inform physicians and/or the Administrator, and suggest resolutions.
Implement and monitor compliance with office policies and procedures.
Maintain the office OSHA and/or CLIA environmental control plan and train employees on applicable standards.
Ensure equipment is maintained according to applicable regulations.
Assess outside service and equipment needs with staff and physicians and make recommendations to the Administrator.
Maintain adequate office and medical supply levels, manage inventory procedures, and ensure orders are prepared as appropriate.
Review monthly supply expenditures against budget and report to the Administrator.
Implement financial policies with the Administrator and monitor cash collections for adherence to policy.
Maintain strict cash control.
Regularly review Explanation of Benefits (EOBs), comparing billed charges with reimbursement to monitor pricing and coding activity.
Ensure patients’ insurance benefits are verified against organizational coverage standards.
Establish payment arrangement procedures in accordance with facility policy when required by patients’ financial circumstances.
Perform other duties as assigned.