Practice Manager Practice Plan-(MEDICAL SCHOOL/CLINICAL DEPARTMENTS)

UTHealth Houston•Houston, TX

About The Position

The Practice Manager manages and coordinates all administrative, managerial, clinical, and clerical functions required to operate a clinic. The role leads outpatient operations, develops high-performing teams, optimizes resources, and supports improvements to the patient and provider experience. The manager is responsible for high-quality patient care, efficient practice operations, financial performance, staff development, and compliance with applicable regulations and safety requirements. Employees must permanently reside and work in the State of Texas.

Requirements

Bachelor’s degree required; equivalent years of experience beyond the minimum experience requirement may substitute for the required education.
At least 5 years of experience in an outpatient clinic setting or healthcare administrative setting required; equivalent years of education beyond the minimum education requirement may substitute for the required experience.
Must permanently reside and work in the State of Texas.
Must meet applicable security-sensitive position requirements, including the ability to maintain the security or integrity of critical infrastructure when the position requires access to it.

Responsibilities

Ensure high-quality patient care and maintain confidentiality of patient information in accordance with HIPAA guidelines.
Serve as the clinic’s primary contact with building management and coordinate facility needs.
Recommend and implement improvements to increase efficiency, decrease costs, and improve daily operations.
Develop and implement cost-effective internal operating systems for patient volume and regulatory documentation.
Maintain an environment compliant with OSHA regulations and employee safety requirements.
Handle patient complaints and review quality-assurance information related to practice and patient-care issues.
Resolve operational issues and monitor patient volumes, care quality, and staff performance to identify improvement areas.
Maintain provider appointment schedules that effectively use personnel, space, and equipment, including possible multimodality specialties such as X-ray, ultrasound, PET, MRI, and CT.
Oversee clinic facilities and equipment, maintaining a clean and safe environment for regulatory inspections.
Manage daily and monthly clinical scheduling IDX templates for each provider.
Ensure economical and efficient practice performance; prepare the annual budget for department review and approval, monitor budget variances, and present financial analyses as appropriate.
Manage daily business operations, including purchasing and marketing.
Maintain employee and patient incident-report files.
Coordinate with organizational administrative offices on selection, training, and monitoring of new staff to support continuity of operations.
Ensure personnel are appropriately trained for their assigned duties and verify accurate submission of time and leave requests and monthly payroll statements.
Prepare reports, manuals, agendas, and correspondence as directed by physicians and department administration concerning clinic volume, expenses, and profitability.
Manage departmental human resources activities, including recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
Perform other duties as assigned.

Benefits

100% paid medical premiums for full-time employees.
Paid holidays, a preventative leave day, vacation time, and sick time, totaling approximately 37–38 days per year.
Increasing vacation accrual with length of service.
Monthly longevity payments after two years of service.
Retirement/pension plan.
Free financial and legal counseling.
Free mental health counseling services.
Gym membership discounts and access to wellness programs.
Employee discounts, including entertainment, car rentals, and cell phones.
Resources for child and elder care.