Practice Plan Specialist

Arkansas Children's Hospital•Little Rock, AR
•Hybrid

About The Position

Coordinates provider onboarding and contracting activities while serving as a liaison among providers and operational stakeholders to support efficient provider lifecycle management and successful integration into practice. The position coordinates onboarding from accepted offer through integration, provider setup and operational readiness across required systems, contract administration, provider access and configuration requests, related payments, lifecycle documentation, offboarding, reporting, and process improvement. Complex issues are escalated to leadership, and provider and stakeholder inquiries are handled in accordance with organizational policies and procedures. The schedule is Monday through Friday, day shift, 40 hours per week. The role may have hybrid potential, provided the employee resides in Arkansas, and the work home base may be either the Little Rock or Springdale campus. Candidates must have either a bachelor's degree and two years of related work experience, or a high school diploma/GED and six years of related work experience. Related experience may include provider practice or practice administration experience, provider or forgivable-loan contract experience, or RVU experience. This position is designated safety sensitive. Arkansas Children's is a tobacco-free workplace, and flu vaccination is required. Current medical marijuana users are ineligible for this position.

Requirements

  • Either a bachelor's degree and at least 2 years of related work experience, or a high school diploma/GED and at least 6 years of related work experience.
  • Related experience may include provider practice experience, practice administration experience, provider contract experience, forgivable-loan contract experience, or RVU experience.
  • Must reside in Arkansas if working in the hybrid arrangement.
  • Flu vaccination is required.
  • Current users of medical marijuana cannot be hired for this safety-sensitive position.

Nice To Haves

  • Bachelor's degree in a related field of study.

Responsibilities

  • Coordinates provider onboarding from accepted offer through integration, serving as a primary contact for providers and internal stakeholders.
  • Coordinates provider setup and operational readiness in Workday, Epic, QGenda, billing areas, department configurations, and other required systems.
  • Supports administration of provider employment, locum tenens, and independent contractor (1099) agreements, including tracking, documentation, and implementation of contractual requirements.
  • Reviews and coordinates provider access, billing, scheduling, and system configuration requests to ensure operational readiness.
  • Supports processing provider payments related to locum tenens, contract administration, and supplemental compensation arrangements.
  • Maintains accurate provider onboarding, contracting, and lifecycle documentation, records, and tracking tools.
  • Coordinates provider offboarding and timely completion of transition processes and system access changes.
  • Assists with provider onboarding, contracting, and lifecycle reports and identifies opportunities to improve operational processes.
  • Escalates complex onboarding, contracting, or operational issues to leadership and assists with resolution.
  • Responds to provider and stakeholder inquiries and facilitates provider lifecycle activities according to organizational policies and procedures.
  • Performs other duties as assigned.
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