Practice Plan Specialist

Arkansas Children's Hospital Northwest•Little Rock, AR
•Hybrid

About The Position

Coordinates provider onboarding and contracting activities and serves as a liaison among providers and operational stakeholders to support efficient provider lifecycle management and successful integration into practice. The role coordinates onboarding from accepted offer through integration, provider setup and operational readiness across required systems, contract administration, and provider offboarding. It also maintains lifecycle documentation, supports reporting and process improvement, and responds to provider and stakeholder inquiries. This is a full-time, 40-hour-per-week position with a Monday–Friday day schedule. The work home base may be either the Little Rock or Springdale campus, with hybrid potential; the employee must reside in Arkansas. The position is designated safety sensitive. Arkansas Children's is a tobacco-free workplace, and flu vaccines are required.

Requirements

  • Meet either of the following experience and education combinations: bachelor's degree plus 2 years of related work experience, or high school diploma/GED plus 6 years of related work experience.
  • Related experience may include provider practice experience, practice administration, provider contracts, forgivable-loan contracts, or RVU experience.
  • Reside in Arkansas.
  • Flu vaccination is required.
  • Must not be a current user of medical marijuana because the position is designated safety sensitive.

Nice To Haves

  • Bachelor's degree in a related field of study.

Responsibilities

  • Coordinate provider onboarding from accepted offer through successful integration into practice, serving as a primary contact for providers and internal stakeholders.
  • Coordinate provider setup and operational readiness within Workday, Epic, QGenda, billing areas, department configurations, and other required systems.
  • Support administration of provider employment, locum tenens, and independent contractor (1099) agreements, including contract tracking, documentation, and implementation of contractual requirements.
  • Review and coordinate provider access, billing, scheduling, and system configuration requests to ensure providers are operationally ready.
  • Support processing of provider payments related to locum tenens, contract administration, and supplemental compensation arrangements.
  • Maintain accurate provider onboarding, contracting, and lifecycle documentation, records, and tracking tools.
  • Coordinate provider offboarding, including timely completion of transition processes and system access changes.
  • Assist with developing provider onboarding, contracting, and lifecycle reports and identify opportunities to improve operational processes.
  • Escalate complex onboarding, contracting, or operational issues to leadership while assisting with resolution.
  • Respond to provider and stakeholder inquiries and facilitate provider lifecycle activities in accordance with organizational policies and established procedures.
  • Perform other duties as assigned.
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