Practice Manager I - Eye and Vision Center - Full Time - 1st Shift

Ephraim McDowell Health • Danville, KY

10d • Onsite

About The Position

The Practice Manager I directs the business, technical, financial, clerical, and nursing support of the clinic. In conjunction with the Director of Practice Management, the role oversees administrative functions including operations, marketing, facilities, revenue cycle, human resources, planning, and development through day-to-day supervision and leadership. The manager supervises and manages physician practice activities, including Associates, physician scheduling, patient throughput, billing coordination and functions, and other assigned duties. The role interacts with Associates, physicians, clients, patients, and other departments, providing service excellence and contributing to effective organizational operations through dependable job performance. The manager must demonstrate the F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust.

Work is performed in an office setting and involves contact with patients, including people who are sick. The role involves constant interaction and interruptions and may be stressful. Work may require remaining stationary for long periods, moving or positioning files and supplies, and using a keyboard, calculator, telephone, copier, and other office equipment. The employee must view and type on a computer screen for long periods and be able to move or position 25 pounds independently. A flexible work schedule is required.

The position requires excellent communication skills for working with diverse customer groups, including physicians, physician assistants, advanced practice registered nurses, Associates, business and community members, and vendors. It also requires strong problem-solving and team skills, excellent organization and accurate follow-through, and working knowledge of physician-practice financial and clinical operations to support revenue enhancement and cost containment.

Requirements

• In lieu of an Associate degree, a minimum of two years of healthcare experience in ambulatory practice is required.
• Excellent communication skills for communicating with diverse customer groups.
• Strong problem-solving skills and team skills.
• Excellent organizational skills and intensely accurate follow-through.
• Working knowledge of the full range of physician-practice financial and clinical operations to support revenue enhancement and cost containment.
• Ability to move or position 25 pounds independently.
• Ability to use office equipment and view and type on a computer screen for long periods.

Responsibilities

• Direct the clinic’s business, technical, financial, clerical, and nursing support.
• Oversee administrative functions, including operations, marketing, facilities, revenue cycle, human resources, planning, and development, in conjunction with the Director of Practice Management.
• Provide day-to-day supervision and leadership.
• Supervise and manage physician practice activities, including Associates, physician scheduling, patient throughput, and billing coordination and functions.
• Interact with Associates, physicians, clients, patients, and other departments while providing service excellence.
• Demonstrate dependable job performance and the organization’s F.I.R.S.T. values.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree