Practice Manager I - Eye and Vision Center - Full Time - 1st Shift

Ephraim McDowell Health • Danville, KY

9d • Onsite

About The Position

The Practice Manager I directs the business, technical, financial, clerical, and nursing support of the clinic. In conjunction with the Director of Practice Management, the manager oversees administrative functions including operations, marketing, facilities, revenue cycle, human resources, planning, and development, providing day-to-day supervision and leadership. The role supervises and manages physician-practice activities, including Associates, physician scheduling, patient throughput, billing coordination and functions, and other duties as assigned. The manager interacts with Associates, physicians, clients, patients, and other departments while providing service excellence, demonstrating dependability, and exhibiting the F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust.

Work is performed in an office setting and involves contact with patients, including sick people. The work may be stressful, with constant interaction and interruptions. It may require remaining stationary for long periods, moving or positioning files and supplies, and viewing and typing on a computer screen for extended periods. A flexible work schedule is required. The position requires the ability to move or position 25 pounds independently and sufficient manual dexterity to use office equipment such as a keyboard, calculator, telephone, and copier.

Requirements

• An Associate degree or, in lieu of an Associate degree, at least two years of healthcare experience in an ambulatory practice.
• Working knowledge of the full range of physician-practice financial and clinical operations, including revenue enhancement and cost containment.
• Excellent communication skills for working with diverse customer groups, including physicians, physician assistants, advanced practice registered nurses, Associates, business and community members, and vendors.
• Strong problem-solving skills and exceptional teamwork skills.
• Excellent organizational skills and highly accurate follow-through.
• Ability to move or position 25 pounds independently.
• Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment.
• Ability to view and type on a computer screen for long periods.
• Ability to work a flexible schedule.

Responsibilities

• Direct the clinic’s business, technical, financial, clerical, and nursing support.
• Oversee administrative functions, including operations, marketing, facilities, revenue cycle, human resources, planning, and development, in conjunction with the Director of Practice Management.
• Provide day-to-day supervision and leadership.
• Supervise and manage physician-practice activities, including Associates, physician scheduling, patient throughput, and billing coordination and functions.
• Interact with Associates, physicians, clients, patients, and other departments while providing service excellence.
• Demonstrate dependability in job performance and exhibit the F.I.R.S.T. values: Friendliness, Innovation, Respect, Service, and Trust.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree