Practice Coordinator - Cardiology

Tenet Healthcare Corporation•West Palm Beach, FL

About The Position

The Practice Coordinator supports the daily operations of a cardiology physician office. The role greets patients, answers phones, schedules appointments, collects accurate patient demographics, verifies insurance, processes referrals, and manages medical records. It also coordinates patient and physician scheduling, oversees the front desk, confirms appointments, and orders office supplies. The coordinator handles charge entry and patient balance processing and reconciles charges and payments daily. The role requires friendly, courteous, and considerate interactions with patients, the public, physicians, and colleagues, as well as providing assistance or explaining procedures to callers and visitors as appropriate.

Requirements

  • High school diploma or GED.
  • Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
  • Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

  • Five years of experience in a physician practice.
  • EMR/EHR experience, preferably with NextGen or Athena.
  • Completion of a Medical Office Assistant program.
  • Healthcare management or administration certification.

Responsibilities

  • Greet patients, answer phones, and schedule appointments.
  • Collect accurate patient demographic information.
  • Answer telephone calls promptly and courteously.
  • Verify insurance and process referrals.
  • Enter charges, process patient balances, and reconcile charges and payments daily.
  • Provide assistance or explain procedures to callers and visitors as appropriate.
  • Interact with patients, the public, physicians, and other personnel in a friendly, courteous, helpful, and considerate manner.
  • Manage, copy, and review medical records to ensure accuracy.
  • Coordinate daily physician-office operations, including medical records, patient and physician scheduling, front desk oversight, appointment confirmations, and ordering office supplies.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) retirement savings plan with employer match.
  • Paid time off.
  • Career development and continuing education opportunities.
  • Health savings accounts and healthcare and dependent flexible spending accounts.
  • Employee Assistance Program.
  • Employee discount program.
  • Voluntary benefits, including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.
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