Practice Coordinator - Cardiology
About The Position
The Practice Coordinator supports the daily operations of a cardiology physician office. The role greets patients, answers phones, schedules appointments, collects patient demographic information, verifies insurance, processes referrals, and performs other data-entry tasks. It coordinates the medical records process and patient and physician scheduling, oversees the front desk, confirms appointments, and orders office supplies. The coordinator also handles charge entry, patient balance processing, and daily reconciliation of charges and payments. The role requires friendly, courteous, and considerate interactions with patients, the public, physicians, callers, and other personnel.
Requirements
- High school diploma or GED.
- Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
- Willingness to be flexible and adaptable in a complex, matrix environment.
Nice To Haves
- Five years of experience in a physician practice preferred.
- EMR/EHR experience preferred; NextGen or Athena experience preferred.
- Completion of a Medical Office Assistant program preferred.
- Healthcare management or administration certification preferred.
Responsibilities
- Greet patients, answer phones, and schedule appointments.
- Collect accurate patient demographic information.
- Answer telephone calls promptly and courteously.
- Verify insurance and process referrals.
- Enter charges, process patient balances, and reconcile charges and payments daily.
- Assist callers and face-to-face contacts, explain procedures as appropriate, and provide considerate service.
- Manage, copy, and review medical records for accuracy.
- Coordinate daily physician-office operations, including medical records, patient and physician scheduling, and front-desk oversight.
- Confirm appointments and order office supplies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
