Manager Practice - Cardiology

Independence Health System Careers•Butler, PA

About The Position

Responsible for the daily management and oversight of all areas within a specific IHMG clinic location. The role provides direct supervision of staff and supports staff development, productivity, performance management, and succession planning. The manager considers the financial impact of decisions, monitors financial performance, and develops plans to improve results. The position is also responsible for maintaining a safe working environment, patient satisfaction, and growth in services and revenue. Travel is required, including possible local travel between system locations. The manager oversees department budgeting and revenue enhancement, ensures compliance with office and clinical procedures, and maintains the clinic’s appearance and safety. The incumbent’s schedule is based on operational needs and may include rotating shifts, standby, or on-call work. Duties may change or be assigned as needed.

Requirements

Associate’s degree or higher in Health Care Administration, Business Administration, or a related field.
Five years of clinical, physician practice, or healthcare-related experience.
Strong leadership ability and organizational skills.
Independent and critical-thinking skills and sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Current Basic Life Support (BLS) certification through an American Heart Association-approved CPR and AED curriculum.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.

Nice To Haves

Experience in a healthcare setting.
Prior supervisory experience.

Responsibilities

Oversee the daily operations of all areas within the assigned clinic location.
Hire, coach, mentor, develop, recognize, and manage staff, including productivity, performance, and succession planning.
Apply policies and procedures equitably and consistently.
Ensure staff complete competencies, mandatory education, and job-specific programs.
Seek staff input in decision-making and encourage commitment to quality work.
Provide regular feedback, praise, recognition, and appropriate rewards; hold staff accountable for behavioral standards.
Identify, evaluate, and select internal and external talent, matching candidates to roles and the organization’s desired culture.
Provide staff education, training, development opportunities, stretch assignments, and actionable development plans.
Support succession planning by identifying high-potential staff and preparing them for future leadership opportunities.
Monitor financial performance and develop improvement plans.
Develop and manage the department budget within expectations and account for adjusted volume variations.
Identify and implement revenue enhancement opportunities.
Maintain a safe working environment and ensure staff follow safety, environmental, and infection-control guidelines.
Ensure proper use of safety equipment and devices and address non-compliance.
Ensure compliance with office and clinical procedures, including timely patient test authorizations, open-ticket completion and tracking, copay collection levels, and registration denial levels.
Maintain office appearance and order, and ensure the clinic is safe for patients and employees.
Maintain high levels of patient satisfaction and support growth in services and revenue.
Perform other duties as assigned.
Travel locally between system locations as operationally required.