Practice Administrator - Anesthesiology - St. Mary Medical Center - Langhorne

Vituity • Middletown Township, PA

2d

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and applicable scribe employees. The role serves as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community, while supporting the site medical director and management team in meeting contract expectations.

Responsibilities span site financial and operational administration; office management; Vituity and hospital software and systems; provider scheduling and coverage; recruitment, onboarding, credentialing, training, and human resources coordination; and project management for operational, patient experience, quality, and performance improvement programs. The Practice Administrator also supports applicable patient census and rounds, medical records and revenue-cycle processes, billing and documentation compliance, and mandated forms and reporting.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Intermediate to advanced proficiency in MS Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to work independently, stay motivated, and meet deadlines.
• Effective verbal and written communication skills.
• Ability to create a positive environment, understand client/customer relationships, and promote Vituity’s positive image.
• Ability to understand and apply information management principles, interpret data analysis, and use continuous quality improvement tools or methodologies.
• Flexibility, cooperation, and willingness to participate in cross-organizational performance improvement activities.
• Proficiency using office equipment and automated systems, applications, and software.
• Ability to establish and maintain effective working relationships.
• English reading, comprehension, and communication skills sufficient to perform the position’s duties.
• Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

• Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field is strongly preferred.
• Healthcare field experience is preferred.
• Knowledge of healthcare and medical terminology is preferred.
• Knowledge of general Human Resources principles is preferred.
• Knowledge of Federal, State, and County agencies that regulate the healthcare industry is preferred.

Responsibilities

• Serve as operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community.
• Act as the front-line liaison between the provider team and hospital executives, nursing leadership and staff, and the Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support site financials, including contract stipends, expense reimbursements, and site payroll timecards.
• Serve as super user for Vituity software applications and as a point person for hospital software and hardware systems.
• When applicable, support providers involved in criminal or civil disputes by receiving and routing subpoenas, scheduling depositions and trial testimony, developing provider fee schedules, and involving the malpractice carrier as appropriate.
• Manage office operations, including meetings, office systems, supplies, site events, and customer service.
• When applicable, facilitate daily patient census activities and attend multidisciplinary rounds.
• When applicable, manage site clinical schedules to ensure adequate coverage and uninterrupted patient care.
• Collect, track, and analyze site financial and operational data.
• Project-manage site operational programs, which may include operations meetings, patient experience, quality and performance improvement, advanced provider or scribe programs, and student or resident rotations.
• Coordinate recruiting and onboarding for providers and employees, including locums, reservists, residents, and students as applicable.
• Ensure licensed providers complete recredentialing on time and maintain licenses, certificates, and credentials required by Vituity and the hospital Medical Staff Office.
• Ensure site partners and employees comply with Vituity and hospital programs and mandated training or requests.
• Coordinate site People Operations (Human Resources) matters, including maintaining an accurate site roster and ensuring compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
• When applicable, submit medical records and data to Revenue Cycle Management on time and ensure appropriate charge capture in the designated system; send notices and follow up as appropriate.
• Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests, including death certificates, physician office requests, state Workers Compensation and Motor Vehicle Department reporting, and pharmacy requests.

Benefits

• Superior health plan options.
• Dental, vision, HSA/FSA, life and AD&D coverage, and more.
• 401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
• Generous paid time off starting at 3–4 weeks annually.
• Student loan refinancing discounts.
• Professional and Career Development Program.
• Employee Assistance Program (EAP) and travel assistance.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed