Practice Administrator - Anesthesiology

MedAmerica • Langhorne, PA

2d • Onsite

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees where applicable. The role serves as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community. It provides executive support to the site medical director and management team, helps meet contract expectations, and supports site financials, operations, compliance, provider staffing, and practice programs.

The administrator serves as a front-line liaison among providers, hospital executives and nursing staff, and Vituity support teams. The position also manages office operations and Vituity and hospital systems, supports provider scheduling and patient-related workflows as applicable, and coordinates recruiting, onboarding, credentialing, training, billing documentation, and medical-record submissions. The role collects and analyzes operational and financial information and collaborates with the medical director and site management team on policies, procedures, and continuous improvement.

This position is based at St. Mary Medical Center in Langhorne, Pennsylvania, a Level II Trauma Center with a daily census of over 300, 14 operating rooms plus OB and cath lab, and the described case mix and volume. The cardiovascular team covers CV cases; the case mix includes bread-and-butter cases and OB, with no pediatrics.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Intermediate to advanced skills in MS Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed and motivated, and to meet deadlines.
• Effective verbal and written communication skills.
• Ability to create a positive environment, understand client and customer relationships, and promote a positive Vituity image.
• Ability to understand and apply information management principles, data analysis and interpretation, and continuous quality improvement tools and methodologies.
• Ability to remain flexible, cooperate, and participate in cross-organizational performance improvement activities.
• Proficiency with office equipment and automated systems, applications, and software.
• Ability to establish and maintain effective working relationships relevant to the position’s duties.
• English reading, comprehension, and communication skills sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resources, Finance, and executive groups.

Nice To Haves

• Associate or bachelor’s degree in Business Administration, Human Resources, or a related field.
• Experience working in healthcare.
• Knowledge of healthcare and medical terminology.
• Knowledge of general Human Resources principles.
• Knowledge of federal, state, and county agencies that regulate the healthcare industry.

Responsibilities

• Act as the operational administrator for site Vituity leadership and the interface between the practice, hospital, and community.
• Serve as the front-line liaison for the provider team with hospital C-suite leaders, nursing leadership and staff, and the Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support site financials, including contract stipends, expense reimbursements, and site payroll timecards.
• Serve as the super user for Vituity software applications and as a point person for hospital software and hardware systems.
• Support providers involved in criminal or civil disputes as appropriate, including receiving and routing subpoenas, arranging depositions and trial testimony, developing provider fee schedules, and involving the malpractice carrier when appropriate.
• Manage office operations, including meetings, office systems, supplies, site events, and customer service.
• Facilitate daily patient census processes and attend multidisciplinary rounds when applicable to the practice.
• Manage site clinical schedules as applicable, ensuring adequate coverage and avoiding disruption to patient care.
• Collect, track, and analyze site financial and operational data.
• Project-manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and scribe programs, and student or resident rotations.
• Ensure recruiting and onboarding are completed for new providers and employees, locums, reservists, residents, and students as applicable.
• Ensure licensed providers complete recredentialing on time and meet Vituity and hospital Medical Staff Office licensing, certificate, and credential requirements.
• Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and requests.
• Serve as the point person for Vituity People Operations (Human Resources), maintaining an accurate site roster and supporting compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with the medical director and site management team to develop and maintain practice policies and procedures.
• Submit medical records and data to Revenue Cycle Management promptly and ensure appropriate charge capture in the designated system, as applicable.
• Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate, including death certificates, physician office requests, state-specific workers’ compensation and motor vehicle reporting, and pharmacy requests.

Benefits

• Superior health plan options.
• Dental, vision, HSA/FSA, life, and AD&D coverage.
• 401(k) retirement savings plan with a $1.20 match for every dollar contributed up to 6%, plus discretionary profit-sharing contributions; eligibility for profit-sharing contributions begins the January following 18 months of service.
• Generous paid time off starting at 3–4 weeks annually.
• Student loan refinancing discounts.
• Professional and career development program.
• Employee assistance program (EAP) and travel assistance.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed