Power Sports Sales Lead

Bass Pro Shops•Sun Prairie, WI

About The Position

The TMBC Power Sports Sales Lead assists the Marine Group Sales Manager with daily department direction, including merchandise presentation, inventory control, pricing, sales enhancements, sales-team training and coaching, and customer service. The role also sells to Boat and ATV customers and helps them make informed purchasing decisions. The Sales Lead supports the department’s sales, gross margin, inventory shrinkage, and payroll goals; provides daily leadership to Outfitters; maintains product and promotion knowledge; and helps ensure consistent selling standards and customer follow-up. The role also supports showroom presentation, inventory and pricing accuracy, special events, CRM use, and supervisory responsibilities in accordance with company policies and applicable laws. This position works under general supervision, following established procedures while applying occasional independent judgment and making recommendations about work procedures, policies, and practices. The posting identifies a high school diploma or equivalent and 2–3 years of supervisory experience as qualifications. Physical activities include computer work and sitting regularly, with occasional walking, standing, and lifting up to 50 pounds.

Requirements

High school diploma or equivalent.
2–3 years of supervisory experience, preferably in a retail or sales environment.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, Outfitters, customers, and the public.
Ability to conduct meetings and make presentations to small groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, inventory management systems, and dealer management systems.
Strong interpersonal skills.
Ability to establish and maintain effective working relationships with coworkers, Outfitters, and customers.

Nice To Haves

Supervisory experience in a retail or sales environment.

Responsibilities

Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience.
Engage customers entering the department in a friendly and timely manner.
Support the GSM in achieving sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily leadership, direction, and motivation to department Outfitters, including preparing task lists and following up.
Meet with prospective Boat and ATV customers to understand their needs and provide information to support informed buying decisions.
Maintain current product knowledge using brochures, the Internet, and product information training meetings.
Stay informed about advertised items, current pricing structures, and promotions.
Ensure Sales Consultants remain current on and follow selling-skills training and direction, Tracker Way Certification, and annual recertification.
Work cooperatively with the Service Department to support seamless customer deliveries.
Maintain confidentiality of sensitive and personal information.
Prepare the showroom each morning, ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product integrity and cleanliness throughout the day.
Generate and manage leads and prospects in the CRM daily, enter new customers, and conduct and document customer follow-up and daily tasks before and after sales.
Assist Sales Consultants with CRM training and application.
Resolve customer and Outfitter opportunities in coordination with the GSM and HR Manager.
Assist the GSM with special events, pricing and UPC integrity, assortment decisions, inventory accuracy, display and signage, advertised-item pricing, and online inventory integrity.
Assist the GSM with supervisory responsibilities, including interviewing, training, planning and assigning work, directing work, evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free workplace.
Meet and exceed individual monthly sales goals and assist department Sales Consultants with the selling process to achieve individual and company monthly sales goals.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.