Lead Power Sports Sales - Full Time

Bass Pro Shops • Short Pump, VA

7d

About The Position

The Lead Power Sports Sales role assists the Marine Group Sales Manager with daily department direction, including merchandise presentation, inventory control, pricing, sales enhancements, sales team training, coaching, support, and customer service. The role also performs sales and customer service activities to help boat and ATV customers make informed purchasing decisions.

The position supports sales, gross margin, inventory shrinkage, and payroll goals; provides leadership and motivation to department Outfitters; maintains product knowledge and awareness of promotions; and helps ensure sales staff follow selling-skills training and Tracker Way certification requirements. It also maintains showroom presentation and product condition, manages customer leads and follow-ups in the CRM, supports sales consultants’ CRM training, and works with the Service Department to provide seamless customer delivery.

The Lead helps the GSM coordinate special events and maintain pricing, UPC, assortment, inventory, display, signage, and online inventory accuracy. The role also assists with supervisory responsibilities, including interviewing, training, work planning and direction, performance evaluation, complaint resolution, and maintaining a positive, harassment-free workplace. Individual monthly sales goals and company sales goals must be achieved. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations on procedures, policies, and practices.

Requirements

• High school diploma or equivalent.
• Two to three years of supervisory experience.
• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to read and analyze certain reports.
• Ability to present information effectively and respond to questions from managers, Outfitters, customers, and the public.
• Ability to conduct meetings and present to small groups.
• Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale, inventory-management, and dealer-management systems.
• Strong interpersonal skills.
• Ability to establish and maintain effective working relationships with coworkers, Outfitters, and customers.

Nice To Haves

• Supervisory experience in a retail or sales environment.

Responsibilities

• Provide daily direction and leadership to department Outfitters, including preparing task lists and following up on assigned work.
• Support the Marine Group Sales Manager in achieving sales, gross margin, inventory shrinkage, and payroll goals.
• Engage customers promptly and courteously, assess their boat or ATV needs, and provide information to support informed purchasing decisions.
• Maintain current product knowledge and awareness of advertised items, pricing structures, and promotions.
• Ensure Sales Consultants follow selling-skills training and direction and maintain Tracker Way Certification and annual recertification.
• Coordinate with the Service Department to make customer deliveries seamless.
• Prepare and maintain the showroom, including signage, cleanliness, product presentation, and sellable product condition.
• Enter and manage leads and prospects in the CRM, including new customer records and documented follow-up activities before and after sales.
• Assist Sales Consultants with training and use of the dealership CRM.
• Work with the GSM and HR Manager to resolve customer and Outfitter opportunities.
• Assist the GSM with special events, pricing and UPC integrity, assortments, inventory accuracy, displays, signage, advertised-item pricing, and online inventory integrity.
• Assist the GSM with supervisory duties, including interviewing, training, assigning and directing work, evaluating performance, addressing complaints, and maintaining a positive, harassment-free environment.
• Meet or exceed individual monthly sales goals and contribute to achieving company sales goals.
• Assist department Sales Consultants with the selling process to help meet and exceed individual and company monthly sales goals.
• Maintain confidentiality of sensitive and personal information.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Medical benefits.
• Dental benefits.
• Vision benefits.
• Health Savings Account.
• Flexible Spending Account.
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays.
• Paid vacation.
• Paid sick time.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED