Power Sports Sales Lead

Bass Pro Shops•Sun Prairie, WI

15h

About The Position

The Power Sports Sales Lead assists the Marine Group Sales Manager with daily department direction, including merchandise presentation, inventory control, pricing, sales enhancements, sales team training and coaching, and customer service. The role also performs sales and customer service activities to help boat and ATV customers make informed purchasing decisions. The Sales Lead supports department sales, gross margin, inventory shrinkage, and payroll goals, and helps provide a pleasant and productive shopping experience for customers. The role provides daily leadership and support to department Outfitters, helps maintain product and pricing knowledge, and ensures Sales Consultants follow selling-skills training and Tracker Way Certification requirements. It uses the company’s CRM to manage leads, enter customer information, and document follow-up. The Sales Lead works with the Service Department to support seamless customer deliveries and assists the GSM with special events, inventory accuracy, pricing and display integrity, and supervisory responsibilities. This position works under general supervision and uses established procedures and innovation to complete assignments. It may make recommendations regarding work procedures, policies, and practices. Physical demands include regular computer work and sitting, with occasional walking, standing, and lifting up to 50 pounds. Full-time benefits include retail, restaurant, resort, and conservation-attraction discounts; medical, dental, and vision coverage; health savings and flexible spending accounts; voluntary benefits; a 401(k) retirement savings plan; paid holidays, vacation, and sick time; and the Bass Pro Cares Fund. Applications are accepted on an ongoing basis.

Requirements

High school diploma or equivalent.
Two to three years of supervisory experience.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to read and analyze certain reports.
Ability to present information effectively and respond to questions from managers, Outfitters, customers, and the public.
Ability to conduct meetings and make presentations to small groups.
Proficiency with PC-based word processing, spreadsheets, database management, electronic point-of-sale systems, inventory management systems, and dealer management systems.
Strong interpersonal skills.
Ability to establish and maintain effective working relationships with coworkers, Outfitters, and customers.
Ability to lift up to 50 pounds occasionally.

Nice To Haves

Supervisory experience in a retail or sales environment.

Responsibilities

Support the Marine Group Sales Manager with daily department direction, merchandise presentation, inventory control, pricing, sales enhancements, training, coaching, and customer service.
Promote world-class customer service and engage customers entering the department in a friendly and timely manner.
Support the GSM in meeting sales, gross margin, inventory shrinkage, and payroll goals.
Provide daily leadership, direction, and motivation to department Outfitters, including preparing task lists and following up.
Meet with prospective customers to determine boating or ATV needs and provide information to support informed buying decisions.
Maintain current product knowledge and awareness of advertised items, pricing structures, and promotions.
Ensure Sales Consultants remain current on and follow selling-skills training and direction, Tracker Way Certification, and annual recertification.
Work with the Service Department to help ensure seamless customer deliveries.
Maintain confidentiality of sensitive and personal information.
Prepare and maintain the showroom, including signage and clean, presentable, sellable products.
Generate and manage leads and prospects in the CRM, enter new customer information, and document follow-up activities and daily tasks before and after sales.
Assist Sales Consultants with training and use of the dealership CRM.
Resolve customer and Outfitter opportunities in coordination with the GSM and HR Manager.
Assist the GSM with special events, pricing and UPC integrity, product assortments, inventory accuracy, displays, signage, advertised-item pricing, and online inventory integrity.
Assist the GSM with supervisory responsibilities, including interviewing, training, planning and assigning work, directing and evaluating performance, addressing complaints, resolving problems, and maintaining a positive, harassment-free workplace.
Meet and exceed individual monthly sales goals and contribute to company monthly sales goals.
Assist department Sales Consultants with the selling process to help meet and exceed individual and company monthly sales goals.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health savings account.
Flexible spending account.
Voluntary benefits.
401(k) retirement savings plan.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.