Power Services Technician- Audio Visual, Event Technology, Temporary Power

Pinnacle Live•Miami Beach, FL

8d•Onsite

About The Position

The Power Services Technician provides power-distribution load calculations and sets up and strikes related equipment. The role also supports event-floor operations, including setup, strike, and operation of intermediate to advanced technology solutions in a hotel or hospitality environment, with a focus on excellent service for guests and clients. The position is based at Fontainebleau Miami Beach Resort. The technician supports event power needs, operates and troubleshoots technology, assists clients before and during events, maintains accurate event and inventory information, and ensures equipment and work areas meet company standards. The role requires collaboration with the sales team and other colleagues, adherence to company policies and safety procedures, and ongoing development of technical skills. The work environment varies by venue and may involve moderate exposure to outdoor temperatures, dirt, sand, or dust, and noise ranging from moderately quiet to noisy. Long hours may be required. Business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.; extended hours and weekends are required. Less than 5% travel outside the assigned region is anticipated.

Requirements

High school graduate or equivalent.
At least two years of experience in the audiovisual and/or hospitality industry.
Electrical background.
Computer proficiency, including hardware, software, and networking.
Demonstrated advanced technical operational ability.
Good working knowledge of computer hardware and software.
Ability to plan and prioritize.
Strong interpersonal skills.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong team-player orientation.
Commitment to best-in-class customer service for internal and external stakeholders.
Professional appearance.
Ability to work extended hours and weekends as required.
Ability to sit at a desk; stand or walk for long periods, including up and down stairs; bend and stoop consistently; use hands to hold, handle, or feel; reach with hands and arms; talk, hear, and communicate; and occasionally lift up to 50 pounds.

Responsibilities

Complete event setups and strikes according to company standard operating procedures.
Assist the sales team with load calculations to ensure appropriate power-distribution equipment and services are sold.
Safely set up and strike power-distribution cabling and equipment while minimizing trip hazards and the risk of overloaded circuits.
Perform tie-ins of third-party electrical distribution equipment for show power.
Operate intermediate technology solutions and troubleshoot issues.
Greet guests and clients before events and provide clear instructions on operating equipment.
Communicate with clients throughout events and follow through on their requests.
Look for opportunities to enhance clients’ events.
Maintain accurate client event information in company business systems.
Review daily invoices with clients and obtain their signatures.
Follow company security and safety measures, monitor property inventory and equipment locations, and protect inventory from theft or damage.
Ensure inventory is in good working order and rental condition, and immediately report lost, stolen, or damaged equipment to management.
Keep company-occupied areas clean, organized, and up to company standards.
Continue developing technical skills in audio, video/data, staging, computer operation, and networking.
Comply with company policies and procedures and perform other duties as assigned.