Power Services Technician- Audio Visual, Event Technology, Temporary Power
About The Position
Pinnacle Live is seeking a Power Services Technician to work at Fontainebleau Miami Beach. The position provides power-distribution load calculations and equipment setup and strike, while also supporting event-floor operations. The technician sets up, strikes, and operates intermediate-to-advanced technology solutions in a hotel or hospitality environment, with a focus on delivering strong customer service to guests and clients. The role includes coordinating power requirements with the sales team, safely setting up power-distribution equipment and cabling, and performing tie-ins of third-party electrical distribution equipment. The technician also supports clients throughout events, maintains event information and invoices, and ensures company equipment and work areas are secure, clean, organized, and in good condition. The work environment varies by venue and may involve outdoor temperatures, dirt, sand, dust, and varying noise levels. Long hours may be required; the stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with extended hours and weekends required.
Requirements
- High school graduate or equivalent.
- Minimum of two years of experience in the audiovisual and/or hospitality industry.
- Electrical background.
- Computer proficiency, including hardware, software, and networking.
- Demonstrated advanced technical operational ability.
- Good working knowledge of computer hardware and software.
- Ability to plan and prioritize.
- Strong interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Strong team-player orientation.
- Commitment to best-in-class customer service for internal and external stakeholders.
- Professional appearance.
- Ability to work extended hours and weekends as required.
- Ability to meet the physical demands of the role, including standing or walking for long periods, using stairs, bending and stooping, handling equipment, and occasionally lifting up to 50 pounds.
Responsibilities
- Complete event setups and strikes according to company standard operating procedures.
- Assist the sales team with load calculations to ensure appropriate power-distribution equipment and services are sold.
- Safely set up and strike power-distribution cabling and equipment, minimizing trip hazards and overloaded circuits.
- Perform tie-ins of third-party electrical distribution equipment for show power.
- Operate intermediate technology solutions and troubleshoot issues.
- Greet guests and clients before events and explain how to operate equipment.
- Maintain communication with clients, follow through on requests, and identify opportunities to enhance events.
- Maintain accurate client event information in company business systems.
- Review daily invoices with clients and obtain their signatures.
- Follow company security and safety measures and help protect property and inventory from theft or damage.
- Ensure inventory is in good working order and rental condition; promptly report lost, stolen, or damaged equipment to management.
- Keep company-occupied areas clean, organized, and up to company standards.
- Continue developing technical skills in audio, video/data, staging, computer operation, and networking.
- Comply with company policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Education Level
High school or GED
