Power Services Manager - Audio Visual, Event Technology

Pinnacle Live•Dallas, TX

9d•Onsite

About The Position

The Power Services Manager oversees daily power operations at an assigned venue, ensuring efficient resource planning, execution, and compliance with safety and quality standards. This role is accountable for labor coordination, budget oversight, and alignment with the company’s goals and operational framework. Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you. Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.

Requirements

Working knowledge of all Microsoft Office Software applications, establishing SharePoint sites and Teams presentations as required
Strong written and verbal skills necessary to complete assigned tasks and excellent project management skills a must
Works on assignments that are more complex in nature in which judgment and initiative are required in resolving problems and making recommendations
Thorough knowledge of company and departmental policies and procedures
High School Graduate or Bachelors; Related field experience preferred
Ability to interpret floor plans and three-dimension drawings
Understanding of Power safety procedures
Familiarity with local union jurisdictions and rules
Minimum of five (5) years of Electrical experience

Nice To Haves

ETCP Entertainment Electrician or Portable Power Distribution certification preferred
Journeyman Electrician certification preferred

Responsibilities

Collaborates with Venue Leadership, Sales Teams, and Technical staff to ensure compliance with Power standards and promote operational excellence
Plans and allocates labor based on production and exhibit schedules, estimating work hours required to meet event needs
Interprets production and exhibit floorplans, specifications, and job orders; assigns tasks to Technicians and supervises execution to ensure safety and quality
Provides coaching and guidance to Power staff, reinforcing company policies and encouraging performance improvements
Identifies and implements process improvements and equipment usage strategies to increase crew efficiency
Troubleshoots operational issues and supports Technicians in resolving on-site challenges
Motivates team members through feedback and performance coaching to meet project goals
Manages and maintains accurate records of labor hours, materials, and equipment inventory
Oversees Power material requisitions, infrastructure and equipment inspections, and usage
Participates in Power activities when necessary and leads by example
Reviews electrical load calculations to ensure Power safety and compliance
Partners with clients to determine labor and equipment needs for event installs and dismantles
Completes and submits necessary documentation related to sales, labor, and equipment
Verifies the return of all Power equipment and ensures damaged or defective items are properly tagged for repair
Performs additional duties as assigned to support department and company success
Manages team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.