Power Rental Inside Sales Rep

Ziegler•Shakopee, MN

About The Position

Ziegler CAT Rental is seeking a motivated, customer-focused Power Rental Inside Sales Representative to join its equipment rental team. The position partners with the sales team to grow existing customer accounts, generate leads, and qualify prospects through proactive outbound calls and other channels. The representative supports select rental products, helps customers identify suitable equipment and solutions, and coordinates with sales and operations to meet customer and territory needs. The role also periodically provides after-hours and weekend call-center support as an on-call resource. Ziegler is a third-generation, family-owned CAT dealer founded in 1914, with more than 2,400 employees across over 30 locations in Minnesota, Iowa, and northern Missouri. The company emphasizes customer success, employee work environment, career development, work/life balance, and professional training. The position involves less than 10% travel. Working conditions may be indoors and/or outdoors, with moderate noise at times. The total compensation range, including hourly pay and incentive, is $49,900–$73,900; starting wage depends on skills, experience, and education. Full-time benefits include health, dental, vision, and life insurance; PTO; paid holidays; a 401(k) with company contribution and match; HSA contributions; disability insurance; FSA and EAP; paid parental and funeral leave; fitness membership discounts; and education assistance.

Requirements

High school diploma or equivalent.
Effective communication and interpersonal skills.
Strong computer knowledge and ability to learn new systems quickly.
Proficiency in Microsoft Office and CRM systems.
Ability to multitask and manage time effectively in a dynamic environment.
Strong customer service and communication skills.
Achievement-oriented approach.
Planning and organization skills.
Problem-solving skills.
Ability to collaborate.

Nice To Haves

Associate or bachelor's degree.
Two or more years of experience in sales, customer service, or equipment rental.
Experience with outbound prospecting, inside sales, call center operations, or business development.

Responsibilities

Serve as the sales lead for select rental products, including power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers.
Contact prospective customers through outbound calling to meet daily, weekly, and monthly goals.
Respond promptly to customer inquiries by phone, email, and online platforms.
Prepare, present, and follow up on rental quotes, contracts, certificates of insurance, and other required sales documents.
Collaborate with outside sales representatives to support territory growth goals.
Coordinate rental requests for internal teams or departments.
Qualify leads and hand them off to outside representatives when appropriate.
Work with operations to coordinate equipment availability and delivery schedules.
Build and maintain relationships with new and existing customers.
Help resolve customer issues and ensure satisfaction throughout the rental process.
Stay informed about product offerings, pricing, and industry trends.
Work within and promote the organization's vision, mission, values, and Ziegler Way Habits, including continuous growth in those habits.
Periodically support the call center after hours and on weekends as an on-call resource.

Benefits

Health, dental, vision, and life insurance.
15 days of PTO in the first year, with accrual starting on day one.
Nine paid holidays.
401(k) plan with company contribution and match.
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year.
Short-term and long-term disability insurance.
Flexible Spending Account (FSA).
Employee Assistance Program (EAP).
Paid parental leave.
Funeral leave.
Fitness membership discount.
Education assistance.
Ongoing professional development and training.