Power Rental Inside Sales Rep

Ziegler•Des Moines, IA

19h

About The Position

Ziegler CAT Rental is seeking a motivated, customer-focused Power Rental Inside Sales Representative to join its equipment rental team. The position partners with the sales team to grow existing customer accounts, generate leads, and qualify prospective customers through proactive outbound calls and other channels. The successful candidate is comfortable in a fast-paced environment and helps customers identify suitable equipment and solutions for challenging applications. The representative serves as the sales lead for select rental products, including power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers. The role handles customer inquiries, sales documentation, rental coordination, and collaboration with outside sales and operations. It also periodically supports the call center after hours and on weekends as an on-call resource. Ziegler is a third-generation, family-owned CAT dealer founded in 1914, with more than 2,400 employees across more than 30 locations in Minnesota, Iowa, and northern Missouri. The company emphasizes customer success, career development, work/life balance, and ongoing professional development and training. The total compensation range, including hourly pay and incentive, is $49,900–$73,900; starting wage depends on skills, experience, and education. The role involves less than 10% travel. Working conditions may be indoors and/or outdoors, with noise that may be moderate at times.

Requirements

High school diploma or equivalent.
Effective communication and interpersonal skills.
Strong computer knowledge and ability to learn new systems quickly.
Proficiency in Microsoft Office and CRM systems.
Ability to multitask and manage time effectively in a dynamic environment.
Strong customer service and communication skills.
Achievement-oriented approach, planning and organizational skills, problem-solving ability, and a collaborative approach.

Nice To Haves

Associate or bachelor's degree.
At least 2 years of experience in sales, customer service, or equipment rental.
Experience with outbound prospecting, inside sales, call center operations, or business development.

Responsibilities

Serve as sales lead for select rental products, including power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers.
Contact prospective customers through outbound calling to meet daily, weekly, and monthly goals.
Respond promptly to customer inquiries by phone, email, and online platforms.
Prepare, present, and follow up on rental quotes, contracts, certificates of insurance, and other required sales documents.
Collaborate with outside sales representatives to support territory growth goals.
Coordinate rental requests for internal teams or departments.
Qualify leads and hand them off to outside representatives when appropriate.
Work with operations to coordinate equipment availability and delivery schedules.
Build and maintain strong relationships with new and existing customers.
Help resolve customer issues and support satisfaction throughout the rental process.
Stay informed about product offerings, pricing, and industry trends to support customers effectively.
Work within and promote the organization's vision, mission, and values, including pursuing and continuously developing the Ziegler Way Habits.
Periodically support the call center after hours and on weekends as an on-call resource.

Benefits

Health, dental, vision, and life insurance.
15 days of PTO in the first year, with accrual starting on day one.
9 paid holidays.
401(k) plan with company contribution and match.
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year.
Short-term and long-term disability insurance.
Flexible Spending Account (FSA).
Employee Assistance Program (EAP).
Paid parental leave and funeral leave.
Fitness membership discount.
Education assistance.
Career development, professional development, and training.