Power Rental Inside Sales Rep

Ziegler Caterpillar•Shakopee, MN
•$49,900 - $73,900

About The Position

Ziegler CAT Rental is seeking a motivated, customer-driven Power Rental Inside Sales Representative to support equipment rental sales. The representative partners with the sales team to grow existing customer accounts, generate leads, and qualify prospects through proactive outbound calling and other channels. The role serves as sales lead for select rental products, responds to customer inquiries, prepares and follows up on rental documentation, and coordinates with sales and operations teams to support customer needs and rental fulfillment. The position includes periodically serving as an on-call resource for call center support after hours and on weekends. Travel is less than 10%. Working conditions may be indoors and/or outdoors, with noise that may be moderate at times. Ziegler describes itself as a third-generation, family-owned CAT dealer founded in 1914, with over 2,400 employees across more than 30 locations in Minnesota, Iowa, and northern Missouri. The company emphasizes customer success, a supportive work environment, career development, and ongoing training.

Requirements

  • High school diploma or equivalent.
  • Effective communication and interpersonal skills.
  • Strong computer knowledge and ability to learn new systems quickly.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to multitask and manage time effectively in a dynamic environment.
  • Customer service and communication skills, achievement orientation, planning and organization skills, problem-solving ability, and collaboration skills.

Nice To Haves

  • Associate or bachelor’s degree.
  • Two or more years of experience in sales, customer service, or equipment rental.
  • Experience with outbound prospecting, inside sales, call center operations, or business development.

Responsibilities

  • Serve as sales lead for select rental products, including power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers.
  • Contact prospective customers through outbound calling to meet daily, weekly, and monthly goals.
  • Respond promptly to customer inquiries by phone, email, and online platforms.
  • Prepare, present, and follow up on rental quotes, contracts, certificates of insurance, and other required sales documents.
  • Collaborate with outside sales representatives to support territory growth goals.
  • Coordinate rental requests for internal teams or departments.
  • Qualify leads and hand them off to outside representatives when appropriate.
  • Work with operations to coordinate equipment availability and delivery schedules.
  • Build and maintain strong relationships with new and existing customers.
  • Help resolve customer issues and support customer satisfaction throughout the rental process.
  • Stay informed about product offerings, pricing, and industry trends.
  • Work within and promote the company’s vision, mission, and values, including continuous growth in the Ziegler Way Habits.
  • Periodically serve as an on-call resource supporting the call center after hours and on weekends.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 15 days of PTO in the first year, with accrual beginning on day one
  • 9 paid holidays
  • 401(k) plan with company contribution and match
  • Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year
  • Short-term and long-term disability insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • Paid parental leave
  • Funeral leave
  • Fitness membership discount
  • Education assistance
  • Ongoing professional development and training
  • Work/life balance
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