Power Rental Inside Sales Rep

Ziegler Caterpillar•Des Moines, IA

2d•$49,900 - $73,900

About The Position

Ziegler CAT Rental is seeking a motivated, customer-driven Power Rental Inside Sales Representative to partner with the sales team and grow existing customer accounts. The role facilitates lead generation and qualifies leads through proactive outbound calls to prospective customers and other indirect channels. The successful candidate thrives in a fast-paced environment, has a winning attitude, and enjoys helping customers select equipment and find solutions for challenging applications. The representative serves as the sales lead for select rental products: power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers. The role responds to customer inquiries, prepares and follows up on rental documentation, coordinates with outside sales and operations, and supports customers throughout the rental process. The position periodically supports the call center after hours and on weekends as an on-call resource. Travel is less than 10%. Working conditions may be indoors and/or outdoors, with noise levels that may be moderate at times. The position involves standing, sitting, walking, using hands, talking, and hearing. Ziegler describes itself as a third-generation, family-owned CAT dealer founded in 1914, with over 2,400 employees across more than 30 locations in Minnesota, Iowa, and northern Missouri. The company emphasizes customer success, career development, work/life balance, and ongoing professional development and training.

Requirements

High school diploma or equivalent.
Effective communication and interpersonal skills.
Strong computer knowledge and ability to learn new systems quickly.
Proficiency in Microsoft Office and CRM systems.
Ability to multitask and manage time effectively in a dynamic environment.
Strong customer service and communication skills, achievement orientation, planning and organization skills, problem-solving ability, and collaboration skills.

Nice To Haves

Associate or bachelor's degree.
At least 2 years of experience in sales, customer service, or equipment rental.
Experience with outbound prospecting, inside sales, call center operations, or business development.

Responsibilities

Serve as sales lead for select rental products, including power generation under 125 kW, compressed air under 400 CFM, heaters under 400,000 BTU, air conditioners under 30 tons, and dehumidifiers.
Contact prospective customers through outbound calling to meet daily, weekly, and monthly goals.
Respond promptly to customer inquiries by phone, email, and online platforms.
Complete required sales documents, including preparing, presenting, and following up on rental quotes, contracts, and certificates of insurance.
Collaborate with outside sales representatives to support territory growth goals.
Coordinate rental requests for internal teams or departments.
Qualify leads and hand them off to outside representatives when appropriate.
Work with operations to coordinate equipment availability and delivery schedules.
Build and maintain strong relationships with new and existing customers.
Help resolve customer issues and ensure satisfaction throughout the rental process.
Stay informed about product offerings, pricing, and industry trends to support customers effectively.
Work within and promote the company vision, mission, and values, including pursuing and continuously growing in the Ziegler Way Habits.
Periodically serve as an on-call resource to support the call center after hours and on weekends.

Benefits

Health, dental, vision, and life insurance.
15 days of paid time off in the first year, with accrual starting on day one.
Nine paid holidays.
401(k) plan with company contribution and match.
Health Savings Account, with Ziegler contributing up to $1,000 tax-free each year.
Short-term and long-term disability insurance.
Flexible Spending Account.
Employee Assistance Program.
Paid parental leave.
Funeral leave.
Fitness membership discount.
Education assistance.
Ongoing professional development and training.