Portfolio Community Manager

Hoamco • Prescott, AZ

1d

About The Position

The Portfolio Community Association Manager oversees personnel performance and the maintenance of assigned community properties and projects under the general supervision of the Regional Director. The role manages community accounts, supports each community’s values and goals, ensures compliance with company and Board policies and procedures, and serves as a liaison between HOAMCO and assigned communities. The manager provides leadership focused on resident satisfaction, effective communication, and community well-being.

The position covers community leadership and Board support, relationship management, daily operations and asset maintenance, governance and community standards, liability and risk management, budgeting and financial oversight, and timely communication. It also includes attending association meetings, preparing Board materials and reports, coordinating vendors and contractors, and completing other duties and training as requested.

Requirements

• CMCA certification or a higher management designation is preferred.
• One to two years of experience as a Community Association Manager is preferred, or other management experience.

Nice To Haves

• CMCA certification or a higher management designation.
• One to two years of experience as a Community Association Manager.

Responsibilities

• Build and maintain community connections and opportunities that foster a sense of community.
• Advise the Board on long-term planning, goal-setting, and policymaking.
• Serve as a liaison between HOAMCO and assigned communities.
• Communicate proactively and transparently with Board members, residents, and staff, and maintain professional relationships with each Association’s Board of Directors.
• Facilitate regular meetings with developers, Board members, residents, and volunteers.
• Oversee daily community operations, management, and maintenance of community assets.
• Maintain residential files, records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and other relevant records.
• Facilitate and attend Association meetings.
• Use company and vendor resources to carry out Board directives and achieve community goals.
• Oversee contractors to ensure cost-effective, high-quality service; negotiate service contracts and obtain bids as needed or directed by the Board.
• Ensure required procedures are followed for vendors, contractors, service requests, and maintenance form logs.
• Inspect exterior and common areas of each assigned project at least twice a month and provide written recommendations for repairs or replacements as required by the Board.
• Develop a building maintenance program and schedule for community assets.
• Uphold community standards in accordance with applicable laws, CC&Rs, and design guidelines.
• Facilitate architectural design reviews and evaluate and oversee the CC&R compliance process.
• Ensure liability and insurance policies meet governing-document and legal requirements.
• Develop and implement a risk management program in consultation with industry experts and advisors.
• Ensure worker’s compensation and liability insurance documentation and executed contractor contracts are in place before work begins on managed properties.
• Assist the Board in preparing annual budgets, administer and monitor operating and reserve budgets, review monthly financial packages, and prepare budget variance reports.
• Review budgets and identify ways to improve service or reduce expenses.
• Review contractual services annually or as needed to ensure community objectives are met.
• Ensure association notices are accurate and distributed on time.
• Process electronic, paper, and telephone correspondence and respond to inquiries and requests professionally and promptly.
• Prepare complete Board packets, agendas, and management reports.
• Attend requested HOAMCO training classes, meetings, and seminars, and perform other assigned duties supporting community success.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• Expected salary increase from $55,000 to $60,000 after six months, depending on performance.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401(k) contributions.
• Paid time off for vacation, holidays, medical needs, and volunteering.
• Paid parental leave.
• Training and educational assistance.
• Employee Assistance Program and Calm Health support programs.
• Optional short- and long-term disability, life insurance, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed