Portfolio Association Manager

Associa•Falls Church, VA

6d•$75,000 - $80,000

About The Position

Legum and Norman, an Associa company, is hiring a Portfolio Association Manager to oversee an assigned portfolio of single-family and condominium communities in Anne Arundel, Prince George’s, and Howard counties. The position requires travel to the corporate office in Falls Church, Virginia, three times a week. The Portfolio Association Manager ensures the assigned communities are well cared for and manages their daily administrative and operational needs, including financial matters, budgets, codes, compliance, maintenance, and capital projects. The role involves collaborating with homeowners, Board of Directors members, committee members, vendors, contractors, internal departments, and onsite staff. The annual salary is $75,000–$80,000.

Requirements

High school diploma or GED equivalent.
Valid driver’s license.
At least 2 years of experience in community association or residential management.
Professional written and spoken communication skills.
Knowledge of conflict resolution techniques.
Customer-service orientation, team orientation, and a proactive communication style.
Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
Organization, attention to detail, ownership, initiative, self-direction, and strong follow-up skills.

Responsibilities

Research and respond to inquiries by phone, email, and in person.
Conduct community walkthroughs and site inspections.
Meet and greet homeowners, visitors, contractors, and vendors.
Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
Update homeowners about community news and events, maintenance projects, and HOA violation notices through email, mass email, letters, and flyers.
Review financials and create and manage budgets.
Schedule and facilitate monthly, quarterly, and yearly board meetings.
Coordinate architectural review requests.
Process invoices for billing.
Complete other projects as assigned.