Portfolio Association Manager

Associa•Myrtle Beach, SC

8d•Onsite

About The Position

Waccamaw Management, an Associa company, is hiring a Portfolio Association Manager based at its corporate office in Myrtle Beach, South Carolina. The role oversees an assigned portfolio of single-family and condominium communities to ensure they are well cared for. It manages daily administrative, financial, budget, code, compliance, maintenance, and capital-project operations. The Portfolio Association Manager collaborates with homeowners, Board of Directors members, committee members, vendors, contractors, internal departments, and onsite staff. The stated work hours are Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 7:30 a.m. to 2 p.m., with occasional evenings and Saturdays.

Requirements

High school diploma or GED equivalent.
Valid driver's license.
At least 2 years of experience in community association or residential management.
Professional written and spoken communication skills.
Knowledge of conflict resolution techniques.
Customer-service mindset, team orientation, and proactive communication style.
Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
Organization and attention to detail, ownership and initiative, self-direction, and strong follow-up skills.

Responsibilities

Research and respond to inquiries by phone, email, and in person.
Conduct community walkthroughs and site inspections.
Meet and greet homeowners, visitors, contractors, and vendors.
Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
Update homeowners about community news and events, maintenance projects, and HOA violation notices through email, mass email, letters, and flyers.
Review financials and create and manage budgets.
Schedule and facilitate monthly, quarterly, and yearly board meetings.
Coordinate architectural review requests.
Process invoices for billing.
Handle other projects as assigned.