Portfolio Association Manager

Associa•Myrtle Beach, SC
•Onsite

About The Position

Waccamaw Management, an Associa company, is hiring a Portfolio Association Manager to oversee an assigned portfolio of HOA and condominium communities from the corporate office in Myrtle Beach, South Carolina. The role ensures single-family and condominium communities are well cared for and manages their daily administrative, financial, budgetary, code-compliance, maintenance, and capital-project operations. The manager collaborates with homeowners, boards of directors, committee members, vendors, contractors, internal departments, and onsite staff. The schedule is Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 7:30 a.m. to 2:00 p.m., with occasional evenings and Saturdays.

Requirements

  • High school diploma or GED equivalent.
  • Valid driver's license.
  • At least 2 years of experience in community association or residential management.
  • Professional written and spoken communication skills.
  • Knowledge of conflict resolution techniques.
  • Customer-service-minded and team-oriented approach, with proactive communication.
  • Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
  • Organization and attention to detail; takes ownership and initiative; self-directed; and demonstrates strong follow-up skills.

Responsibilities

  • Research and respond to inquiries by phone, email, and in person.
  • Conduct community walkthroughs and site inspections.
  • Meet and greet homeowners, visitors, contractors, and vendors.
  • Source maintenance vendors, negotiate vendor contracts, and schedule and coordinate vendors onsite.
  • Update homeowners about community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
  • Review financials and create and manage budgets.
  • Schedule and facilitate monthly, quarterly, and yearly board meetings.
  • Coordinate architectural review requests.
  • Process invoices for billing.
  • Complete other projects as assigned.
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