Pool Server

Reefhouse Resort & Marina•Key Largo, FL

8d•Onsite

About The Position

The Pool Server provides friendly, attentive service to guests in a high-volume outdoor pool environment. This is a tipped position involving pool-deck food and beverage service, pool bar setup, and dining-area opening and closing duties. The role requires working in heat, standing or walking for prolonged periods, and a flexible schedule that includes weekends and holidays. The company conducts post-offer employment verifications, motor vehicle checks, and criminal background checks. It is an Equal Opportunity Employer and states that it does not discriminate in employment or personnel practices on protected or other legally prohibited bases.

Requirements

High school diploma or GED.
Excellent guest service and oral communication skills.
Ability to work in heat during shifts.
Ability to work a flexible schedule, including weekends and holidays.
Ability to lift up to 20 lbs. and carry up to 75 lbs.
Ability to walk or stand for prolonged periods.

Nice To Haves

Previous experience is a plus.

Responsibilities

Greet guests arriving at the pool in a professional, friendly, and engaging manner.
Provide attentive, efficient, and friendly service in accordance with standard operating procedures.
Assist with opening pool bar duties.
Anticipate and promptly respond to guests’ needs and acknowledge all guests.
Maintain positive guest relations.
Open, set up, and organize the Cascades dining area.
Walk the pool deck during service to take food and drink orders.
Maintain working knowledge of the bar menu, drinks, garnishes, and preparation methods.
Clean tables and rest areas as needed.
Work closely with bartenders to provide a quality guest experience.
Assist with closing-shift duties.