Pool Server

MINA Group•Bal Harbour Village, FL

About The Position

The Pool Server works at Pearl Beach, a poolside dining destination at The Ritz-Carlton Bal Harbour, Miami, featuring a menu by chef Michael Mina. The server creates memorable dining experiences through attentive, personalized service and thoughtful attention to detail. The role includes preparing and maintaining guest-ready tables and service areas, serving food and beverages, coordinating with the kitchen and service team, and supporting the overall operation.

Requirements

  • At least 1 year of related work experience.
  • Ability to stand, sit, or walk for extended periods, including across sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu, service, and other work-related information.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Set and maintain tables and service areas to create an inviting, guest-ready environment.
  • Serve food and beverages while engaging with guests, anticipating their needs, and providing attentive, personalized service.
  • Communicate and coordinate with the kitchen and service team to ensure accurate and timely service.
  • Maintain work areas, equipment, and supplies according to cleanliness, organization, and presentation standards.
  • Complete additional duties as needed to support guests, the team, and the overall operation.
  • Take initiative and use good judgment to anticipate guest needs and resolve service needs in the moment.
  • Follow company policies, procedures, safety practices, and established quality standards.
  • Maintain a polished, professional appearance and demonstrate elevated communication and service standards.
  • Work collaboratively across the restaurant team to deliver consistent, efficient service.
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